A Comprehensive Guide to Payment Options for Growing Businesses

High customer expectations have led to many developments in the industry and even tougher competition. Whether you’re a small, medium, or large business, there is tremendous pressure to stay on top of the game, continuously attract a large target audience, and generate sales conversions.

One of the best ways to boost your sales is to expand your offered payment options. A short and seamless checkout process will convert many casual browsers into paying customers. 

When you make it as easy as possible for consumers to spend their money, you set your brand up for long-term success.

But how do you go about deciding which payment options are right for your business?

This guide dives deep into the many options available for e-commerce businesses, the pros and cons of each, and the most popular payment options in different regions worldwide.

What Are the Main Types of Payment?

There are plenty of payment methods for businesses to choose from. Some of the most popular ones are:

  • Cash
  • Checks
  • Credit cards
  • Debit cards
  • Prepaid cards
  • Mobile wallets
  • Electronic bank transfers
  • QR (Quick Response) codes
  • AutoPay
  • Email invoicing

In the digital age, keeping up with e-commerce trends is more important than ever. Modern consumers want and expect hassle-free transactions that they can complete in mere seconds, especially in the final step of the sales process. 

Offering just debit and credit card-based payment options no longer cut it if you want your business to thrive. Savvy customers no longer want to enter sensitive account information whenever they want to make a purchase. And with the rise of mobile wallets, they no longer have to. If you want your e-commerce business to continue thriving in such a competitive environment, you must prioritize customer satisfaction in this part of the sales process.

Most customers prefer one of many online payment methods, given their convenience and ease of use. With one click—and no need to hunt down card numbers or bank details—they can purchase what they want. 

Online and physical commerce will continue to shift toward cashless payments in different forms. And the more payment methods your store offers, the larger your consumer base becomes. Window shoppers that have made it to the checkout page of your online store will be more inclined to purchase from you instead of your competitors.

Next, let’s discuss the benefits of offering multiple online payment options to cater to a broad, international audience.

Why Offer Multiple Online Payment Methods?

Offering multiple online payment methods can help your brand attract a wide variety of customers. It also reduces your cart abandonment rate and significantly increases your conversion rates. 

This flexibility will also allow your customers to make bigger purchases that they otherwise wouldn’t have due to a lack of cash on hand.

The most common online payment methods include:

  • Direct debits
  • Credit cards
  • Buy now, pay later (BNPL) services
  • Quick Response (QR) codes
  • Mobile wallets
  • Payment links
  • Bank transfers
  • Digital currencies

One of the most critical advantages of offering online payments is being able to sell to customers globally.

Here are some other benefits of online payment methods for businesses:

  • Quick and convenient
  • Lower risk of theft or fraud
  • No need to go to a bank
  • More accurate
  • Limits the need for administrative labor
  • Easy to verify
  • Encrypted transactions remain secure 
  • Limits the amount of physical contact
  • Reduces your Days Sales Outstanding (DSO)
  • Reduces late payments
  • Convenient for data storage
  • Easy to track and review payments
  • Lowers cart abandonment rates
  • Lowers your brand’s carbon footprint

Brands that offer multiple payment options can benefit in many other ways, depending on the industry, type of business, and target audience. The advantages largely outnumber the disadvantages, and investing in these payment portals will only be a very good thing in the long run.

How to Prepare Your Business to Accept Various Payment Methods?

It’s easy enough to list out the many different payment methods online consumers are now using. But actually taking them on and implementing them for your business can be easier said than done.

Preparing your business to accept different types of online payments is a time-consuming task and requires a bit of effort for business owners and accounting personnel. 

And once you integrate these methods into your payment portals, you must ensure that the process goes smoothly and that your customers are never inconvenienced. You must be entirely sure that your business is ready to handle these new payment methods before offering any of them to your audience.

Depending on the payment method you choose, the time and effort needed for preparation, integration, and launch can significantly differ. The preparation method also varies depending on the nature of your business and the types of customers you cater to.

In the world of e-commerce, variety is vital. It’s best to implement at least two or three payment methods that are most appropriate for your business and your target audience. If you cater primarily to millennials and Gen Z, you must meet them where they are and use payment methods they prefer, such as mobile wallets (Apple Pay, Google Pay), PayPal, and even cryptocurrency. Gen X and older spenders largely reach for their credit cards. 

Once you’ve decided what payment methods you want to implement, take these steps to introduce them:

1. Create and Register Your Business 

Before you can accept payments for products and services, you must create and legally register your business entity. This involves the following steps:

  • Choosing a legal structure for your business
  • Registering your business entity
  • Getting your tax identification number
  • Obtaining all local legal permits and licenses required (if any)

2. Set up a Business Bank Account

Business bank accounts are the best way to keep your personal and business-related financial transactions entirely separate. It is also the easiest way to keep track of your overall cash flow and revenue.

Business accounts typically have different fee structures than personal accounts. Do your due diligence regarding these financial terms before you decide what type of business account to open and with which bank.

3. Set up a Merchant Account

Merchant accounts allow businesses to accept and process electronic card transactions. You can integrate them with your business account and a payments processor to facilitate incoming revenue through Visa, MasterCard, American Express, and other credit cards.

You can use an independent sales organization or your current bank to set up your merchant account. You can also opt for an all-in-one payment service provider.

All-In-One Payments Service Provider (PSP)

If you choose to partner with a merchant services provider, you can set up a merchant account and payment processor in one go. The merchant account allows you to process payments from credit cards while a payments processor verifies and approves transactions.

An all-in-one PSP is a very convenient option because it covers both.

4. Choose a Point-Of-Sales (POS) System

Point-of-sales systems have long been requirements for brick-and-mortar stores, as they are multi-faceted systems that keep businesses running. 

Traditional POS systems do the following: 

  • Scan product barcodes
  • Store cash securely
  • Generate sales reports
  • Track inventory within the store and across other locations
  • Accept EMV chip debit and credit cards
  • Accept contactless cards and mobile payments
  • Connect with bookkeeping software
  • Print physical receipts and send digital ones
  • Manage customer loyalty programs

If you have both a physical store and an e-commerce shop, an integrated POS system is crucial to keep track of all transactions on one platform. 

If your entire business is online, electronic POS (EPOS) systems for e-commerce stores function similarly. On these all-digital platforms, you can do the following:

  • Personalize your EPOS terminal to include your most-used checkout features
  • Track inventory across multiple sales channels
  • Generate detailed inventory reports and analysis
  • Forecast product demand
  • Process returns and exchanges in real-time
  • Assign specific roles and levels of access to admin staff
  • Build robust customer profiles for personalization and future engagement 
  • Set up custom payment methods
  • Integrate with e-commerce marketing platforms
  • And many more

5. Set Up A Payment Gateway

To integrate multiple online payments for your online store, you must set up a payment gateway on your website. It will collect your customer’s payment information and authorize all payments. Available payment options can vary depending on the payment gateway you choose.

If you already have partnered with a merchant services provider, check if they also offer a payment gateway. The service will likely come with an additional fee.

6. Comply With Payment Regulations

When selecting a service provider for your e-commerce store, you must ensure compliance with local payment regulations. You are responsible for:

  • Ensuring consumers’ data is protected with the highest security standards, i.e., Payment Card Industry Data Security Standards (PCI DSS)
  • Making sure your business practices comply with the latest laws and regulations set by credit card companies

When you’re done with all of these steps, you must decide which payment methods you will incorporate. This is not a decision you should take lightly—each payment platform has unique advantages and disadvantages that you must consider closely.

As previously mentioned, the more payment options you choose from, the wider audience base you will be able to cater to. However, just opting for every possible online payment option is not exactly feasible or sustainable in the long term. To make a well-informed decision that you can stick with for a long time, you must consider your audience closely. 

If you’ve done your due diligence as a business owner or marketer, you should already know about the demographics, shopping preferences, and specific online behavior of your target audience. With this data, you can create a shortlist of potential payment options you must pursue to make the purchasing process easy for most—if not all—potential customers.

We’ve created a comprehensive guide on the online payment methods you should consider. Read on for all the details you need to know!

Payment Methods to Consider and Their Pros and Cons

The nature of your business, the products or services you offer, and the audience you cater to are the main elements that will determine the best payment methods for your e-commerce store. 

A customer-centric approach means implementing several options so your customers can easily spend money using their preferred method. However, this doesn’t mean it’s the best decision to offer all of them to your customers. After all, every additional payment method requires specific technical knowledge, unique implementation processes, and other fees.

The best practice is to offer a few payment options best suited for your business and target audience.

Let’s look at some of the payment methods your business can offer and the pros and cons associated with them.

Electronic Bank Transfers

This method involves the transfer of money from one bank account to another. It is an excellent option for businesses that sell products and services to other businesses (B2B).

Pros

  • Quick and convenient
  • Customers can safely make large payments 
  • Businesses can receive large payments without paying fees
  • Reduces the risk of bad checks

Cons

  • Businesses must set up electronic bank transfers with their bank and their customers’
  • Customers must have the funds available immediately
  • Non-business clients might not feel comfortable conducting transactions from their personal bank account
  • Payments can still bounce
  • Payment may not reflect in real-time

Cryptocurrencies / Digital Currencies

Cryptocurrency is a blockchain-based digital currency. The market and use of cryptocurrency is not quite as widely adopted as other payment methods.

While its popularity is growing, the need to adopt these types of currency depends on the demand from your customer base and the nature of your business. 

Pros

  • Facilitates the direct transfer of funds between parties
  • Cheaper than other online transactions
  • Allows anonymity between transacting parties
  • It is safe and secure
  • Minimal processing fees

Cons

  • There is a high risk caused by the fluctuating value of digital currencies
  • Commonly used for money laundering, tax evasion, terror financing, and other illegal activity
  • Payments are not irreversible
  • Not accepted everywhere with the same value

QR Codes

This method requires customers to scan a QR code that leads them to a payment portal on their preferred e-wallet.

Pros

  • Convenient payment method for customers that wish to have an easy, hassle-free experience
  • Enabled on all smartphones and does not require additional apps for access

Cons

  • Requires a strong wifi connection
  • Customers might need to repeatedly input payment information as it doesn’t automatically get stored

BNPL Services

Buy now, pay later (BNPL) allows customers to divide the payable amount in installments. In this case, the service provider takes responsibility for the payment while the merchant is paid in full upfront.

This flexible payment option is great for businesses that offer high-ticket products and services. Customers are much more likely to push through with these types of purchases if they can pay in installments—they can minimize the burden on their cash flow.

Pros

  • Allows customers to make purchases even if they have insufficient funds
  • Increases average order value with use
  • Encourages high-ticket purchases, especially for electronics and furniture

Cons

  • Late payments lead to severe repercussions for customers

Cash On Delivery (COD)

Customers may choose cash on delivery as an option because they want to ensure the quality of the product before they pay for it. It is a popular payment option in cash-dominant regions.

It is also a convenient option for customers that don’t trust the delivery process or are skeptical about online payments.

Pros

  • Allows suppliers to work with poor-credit customers
  • Speeds up payment collection

Cons

  • COD couriers are much more costly for businesses
  • Risk of customers refusing deliveries

Cash Payments

Cash payments are best for brick-and-mortar stores selling inexpensive items. It remains the most popular mode of payment in regions where card processing networks are often offline or where most people don’t have a bank account.

Pros

  • Cash payments are easy for merchants and customers alike
  • Accepting cash payments does not come with any additional fees
  • Most customers expect every merchant to accept cash regardless of the industry norm

Cons

  • It is very risky to store and transfer large amounts of cash 
  • Customers do not like carrying a large quantity of cash
  • Customers largely prefer not to make large purchases with cash
  • Businesses must count cash at the end of each day
  • Businesses are required to keep change available
  • Making change available can tie up funds

AutoPay

Automatic payments are regular payments that the consumer can set up and control. It is a good option for subscription-based services and recurring payments.

Pros

  • Easy to set up for customers
  • Reduces the time and effort businesses spend reminding customers to send payments
  • Businesses are paid on time

Cons

  • Increases frequency of overdraft payments, thus increasing the frequency of reverse transactions
  • Risk of customers forgetting about AutoPay setups and therefore requesting refunds

Direct Debit

Direct debit transfers are similar to AutoPay, but they are set up and controlled by the business that offers them.

Pros

  • Allows customers to pay for services on time without reminders
  • Businesses do not have to worry about reminding customers to pay

Cons

  • High risk of payment reversals due to insufficient funds

eChecks

Paper checks have long been popular options for high-cost purchases. In e-commerce, electronic checks are much less common, but it is something you can offer if it suits your brand.  

Pros

  • Checks encourage customers to make bigger purchases
  • They are a safer payment method for expensive purchases
  • Businesses aren’t required to pay an additional fee to accept checks

Cons

  • Businesses might have to wait a long time before they can access the money deposited via checks
  • The risk of fake or bounced checks is very high and harmful for businesses

Debit, Credit, and Prepaid Cards

Debit and credit cards are still the most popular online payment methods available today. 

Prepaid cards cater to specific demographics because they don’t require users to have a bank account or credit. Prepaid payment allows customers to use cash or other transfer methods to top up the cards. The customers can then use this card to make online purchases. It is a great option for adolescents between 14 and 16 years of age or adults who do not want to enter their card information on e-commerce sites. 

Pros

  • Allows for safe, large, and frequent purchases
  • Fast and convenient transactions
  • Easy payment method for customers all over the world

Cons

  • Transactions take between 1 to 3 days to be processed
  • Businesses are responsible for customers using fake or stolen cards
  • No payment if customers dispute a charge
  • Businesses are required to pay a transaction fee

Email Invoicing

Email invoicing involves sending clients a mail for the amount they owe after the goods are sold, or the service is provided. It is a more common payment method for service providers than retail, consumer goods, or online businesses.

Pros

  • Allows service-based businesses to send receipts automatically after service is provided and get paid faster
  • Businesses can connect with CRM and accounting systems and streamline reporting and manage data securely
  • Efficient and environment friendly
  • Fast transactions
  • Reduces need to follow up for payment collection

Cons

  • Risk of emails getting marked as junk/spam or getting lost

Mobile Payments

These types of payments are done via mobile phone. Mobile wallets, QR codes, and payment links are all popular types of mobile payments.

Pros

  • Mobile payments facilitate large repeated purchases
  • They allow the customer to make purchases safely
  • More convenient and faster than entering debit or credit card information for each purchase
  • Allows businesses to facilitate transactions at trade shows and conferences
  • Makes it easier for foreigners to purchase items
  • More reliable than card-based transactions in some areas

Cons

  • There is a 1 to 2 day wait period before payments reflect on your business account
  • Businesses are required to pay transaction fees
  • Businesses are held responsible for customers that use fake or stole payment information
  • Businesses do not get paid in case a customer issues a chargeback (a chargeback is a situation where the customer reports fraudulent transactions)

Want to protect your customers from E-commerce fraud? Check out this guide to learn how!

Mobile Wallets

Mobile wallets are under the larger umbrella of mobile payments that can be made in one click via a mobile device. They are an increasingly popular online payment method because of the level of security provided and the ease of completing a purchase in one tap.

Popular examples of mobile wallets are Apple Pay, Google Pay, WeChatPay, and Alipay. There are over 15 billion mobile devices in use worldwide, all of which can be used to purchase products in the blink of an eye. If your e-commerce store hasn’t already leveraged this type of payment method, this is one of the first you should integrate as soon as possible.

Pros

  • Facilitate cashless, cardless payments
  • No need to enter payment information multiple times
  • The checkout process is very efficient for customers
  • Mobile wallets are easy to download and set up from a smartphone
  • All transactions are encrypted and perfectly secure

Cons

  • Businesses shoulder transaction fees

What Are the Most Popular Online Payment Methods Across the World?

If you want to expand your business beyond the borders of your home country, various online payment methods are a must. 

Check out some of the popular online payment options across the world to know what you should integrate.

North America

  • Prepaid Cards: Paysafecard, Openbucks
  • Bank Cards: American Express, Mastercard, Discover, JCB, Visa, Interac Online
  • eWallets: PayPal, Android Pay, Google Pay, Apple Pay, Samsung Pay, Neteller
  • Money Transfer: Skrill
  • Direct Debit
  • BNPL: Klarna, Afterpay
  • Cryptocurrency: Bitcoin

Europe

  • Prepaid Cards: SNAP, Paysafecard
  • Bank Cards: Mastercard, Visa, American Express, Maestro, UnionPay, JCB
  • eWallets: PayPal, Amazon Pay, Google Pay, Apple Pay, Yandex, Skrill, Qiwi
  • Money Transfer: Sofort, iDEAL
  • Direct Debit
  • BNPL: Klarna
  • Cryptocurrency: Bitcoin

Asia

  • Prepaid Cards: UnionPay, Mastercard, Visa, JCB, RuPay
  • Bank Cards: American Express, Mastercard, Discover, JCB, Visa, Interac Online
  • eWallets: WePAy Chat, AliPay, Paytm, PayPal, Google Pay, Apple Pay, GCash, GrabPay, PayU Wallet, Mobikiwi, Citrus Pay
  • Money Transfer: SMART Money
  • BNPL: Afterpay, LazyPay
  • Cryptocurrency: Bitcoin
  • Pay with cash later: Konbini

Australia and New Zealand

  • Prepaid Cards: Paysafecard
  • Bank Cards: Visa, Mastercard, Discover, American Express, JCB
  • eWallets: PayPal, Google Pay, Apple Pay, Samsung Pay
  • Money Transfer: Poli, BPay
  • BNPL: zipPay, Klarna, Afterpay, Openpay
  • Cryptocurrency: Bitcoin

The Bottom Line

Selecting the best payment methods for your business is an important decision, one that will significantly affect your audience reach. A customer-centric approach is best: your choices must make the checkout process simple and hassle-free, so they will be encouraged to purchase from your e-commerce store. 

If your customers are happy, then you’re surely doing the right thing!

We hope that this guide can help you maximize your market scope, boost sales, and improve customer satisfaction.

Are you interested in scaling your business next? Check out our comprehensive guide on how to scale a business via e-commerce tools!

20 Ways to Optimize Your E-commerce Conversions Fast

Increase E-commerce Conversions

Ecommerce marketers and business owners develop and launch complex, multi-pronged marketing strategies just to bring potential customers to their websites. Unfortunately, the work doesn’t end there. It takes even more effort to turn website visitors into paying customers.

Online window shopping is a fun pastime for consumers, but it very rarely leads to sales. This is why optimizing your website for sales is an integral part of the digital marketing process. It will encourage consumers to take a favorable action—buying a product, signing up for a service, or signing up for a newsletter.

If you’re wondering how to increase ecommerce conversions quickly, we have concrete and specific steps that are sure to help.

This comprehensive guide breaks down the best methods to do so and how they work.

What Exactly Is E-commerce Conversion Rate?

Ecommerce conversion rate is the number of consumers that convert after they visit a brand’s website or landing page. This often refers to a sales conversion, but the audience action can differ based on the industry and purpose of visiting the website.

Conversions can mean:

  • Purchasing a product or service
  • Subscribing to a product or service
  • Completing and submitting a form
  • Contacting the business via phone, chat, or email
  • Creating an account
  • Downloading a resource
  • Making an upgrade
  • Or any other type of engagement.

Importance of Conversion Rate

Unlike most performance indicators that only provide data about one or two elements of the business, the conversion rate is different. It is a complex metric that shows the number of visitors to a site and how many of them are completing the purpose of the visit.

It shows businesses how well their efforts and strategies toward ecommerce conversion rate optimization are working. It is a strong indication of areas they need to improve and optimize.

Conversion rates can also help businesses understand if organic site traffic needs to be worked on. This can be a significant difference-maker, considering the additional cost associated with increasing traffic.

But why should businesses aim for a high conversion rate?

No matter what industry you’re in, ecommerce conversions tell you how much return on investment (ROI) you’re getting for your marketing initiatives. This all-important metric will help you recalibrate and optimize your advertising strategies to generate more revenue for long-term success.

What Affects Ecommerce Conversion Rate?

Many factors can affect your conversion rate. We’ve classified them into three categories:

Interest

Ecommerce interest works in two directions: existing interest in your brand and interest generated by a specific product. Your first strategy is to understand your target audience’s interests, and the second is to make sure your products cater to customer needs and wants.

Check out this guide to learn how to build highly targeted audiences using your ecommerce store data.

Interest is higher when users access the website from certain traffic sources, countries, or in certain industries. For example, email and referrals generate higher ecommerce conversions than paid ads or social media. Buyers visiting your store from a particular country (such as the U.S. and Germany) are more likely to purchase than others.

Generating interest is all about understanding customer needs and offering them valuable solutions. It is a crucial element of digital marketing, one we will continue to discuss in the tips down below.

Product

Products affect your ecommerce conversions, too. From the quality of the products to how they are displayed and promoted, many different elements influence consumers’ purchase decisions. 

As a marketer and business owner, you must focus on increasing the attractiveness of your products. This can be done in the development stage—by taking into account your customers’ feedback and pain points, you can make your product the best option in your niche. 

Now, we understand that not all ecommerce businesses manufacture their own products. When you source your products, carefully pick inventory to match industry demands.

You can also elevate your product in the marketing stage. Strategic photography and well-written advertising copy (blog posts, product descriptions, even social media posts) position your product as the very best choice available.

Process

The online shopping process is another critical element of the overall ecommerce experience. Instead of buffing up and decorating your brick-and-mortar store, you must make your website accessible, easy to use, and a breeze to navigate.

Here are some website elements you must optimize:

  • Making the page load faster
  • Reducing the steps involved in each purchase
  • Giving customers what they want immediately
  • Using intuitive navigation to facilitate each visitors’ journey
  • Making the website accessible on any device

If you look at the list of tips below, you will notice that most of the reasons for customers not making a purchase are process-related. This is because the step-by-step ecommerce process differentiates your company from the competition. 

These points of interaction involve many variables, all of which must be streamlined and optimized to truly encourage visitors to purchase and support your brand.

Reasons Why Visitors Do Not Convert

While not all problems that lead to abandoned carts and zero purchases can be resolved easily, determining the reason is the first step to eradicating the problem. 

Here are some reasons that can help you narrow down why your visitors are leaving your site without making a purchase:

  • Poor website design
  • Low-quality images
  • Unappealing products
  • Uninspiring product descriptions
  • Slow-loading webpages
  • Unresponsive buttons
  • Lack of mobile optimization
  • Complicated and unintuitive website navigation
  • Limited payment options
  • Lack of security 
  • Complicated checkout process
  • No retargeting or remarketing strategy
  • Untrustworthy brand
  • High shipping fees
  • Mundane website copy or call-to-action
  • Unclear whom the brand is selling or talking to

What Is a Good Ecommerce Conversion Rate?

Average ecommerce conversion rates fall between 2% and 5%, depending on your industry and country of operations. If your current conversions are dipping below 1%, these are good benchmarks to aim for as you begin to optimize your website.

However, these averages should not be your final goal. 

Leading brands enjoy higher conversion rates above 5%. Some even have landing pages with conversion rates of 11% and higher. 

Imagine optimizing your website so that more than one in every ten website visitors will purchase from you. Your revenue will soar, and your business can continue growing for years to come. 

Calculate the Conversion Rate for Your Website or App

The conversion rate percentage is calculated by dividing the total number of conversions by the total number of visitors multiplied by 100.

Total number of conversions / total number of visitors ✕ 100 = conversion rate

Let’s look at how you can achieve your best sales record so far through ecommerce conversion rate optimization

How to Increase Your Ecommerce Conversion Rate

Increasing your conversion rate involves identifying conversion goals, calculating the conversion rates for these goals, and optimizing your site or app. This process is collectively known as ecommerce conversion rate optimization (CRO).

How do you measure an increase in conversion rate?

An increase of even 1% in ecommerce conversions means a massive increase in overall sales—a great sign of progress. For average mid-level businesses, this percentage increase means double the sales or even higher.

20 Tips and Tricks to Increase Your Ecommerce Conversion Rate

1. Use High-Quality Product Images and Videos

No matter what you’re selling on your ecommerce website, you must post relevant, high-quality images of what you offer. A picture is worth a thousand words, and the most effective way to show off the many benefits of your product is through images.

The quality of your product images is crucial to your sales conversions. After all, it is the only chance customers have to really “look” at what they will be purchasing. Ecommerce stores cannot provide the complete sensory experience that a physical shop can, so you must make up the difference by providing the very best two-dimensional visuals in the form of images and even demo videos.

You can do many things with static images. You can provide options to zoom into the most minute details, rotate the perspective 360 degrees, and even render mockups of various color and design options in one product. Dynamic product images can go a long way in convincing website visitors to click purchase.

Quality visuals must be your priority across all platforms, including social media, live video, and streaming. Use high-resolution content to show that your brand prioritizes quality and that customers will not be disappointed with what they get.

2. Write Quality Content That Converts

While not all content on your website is explicitly made for conversion, it should facilitate the sales process.

Website text should take up less space than visuals on any ecommerce website. What little text you do end up using must be straightforward and appealing. 

Following the Law of Prägnanz or Pithiness, the human eye seeks simplicity even in complex shapes. The easier it is to comprehend the information, the more appealing it will be to consumers.

Create content that is:

  • Easy to understand
  • Honest and unbiased
  • Clutter and distraction-free
  • SEO-friendly

The best way to nail content for your website is to ensure it shows empathy towards consumers. Word choice, tone, sentence length, and structure must address your potential customer at all times and show them how they will benefit from supporting your brand.

Put thought into your copy, and remember that less is always more!

3. Integrate Live Chat Support

Modern consumers prefer instant gratification at all times. One way to leverage this is to provide immediate responses when they reach out. Live chats will help you deliver support instantly and keep your customers engaged and happy.

Of course, simply integrating a basic live chat code is not the best way to increase ecommerce conversions. It is also about how you implement, personalize, and maintain it.

You should only integrate live chat into your system if your customer support team is ready to handle its demands. Otherwise, the feature could bring your business more harm than profit. Make sure to keep the customer apprised at all times, so they know how long it will take you to respond to their queries.

Here are some practices to help you get your live chat feature right:

  • Always start by greeting the customer
  • Get right to the problem after the greetings are out of the way
  • Manage complex queries by tackling one issue at a time
  • Keep the customers in the loop throughout the resolution process
  • If you need more time to resolve a problem, inform the customer and keep them updated through other channels

Once you have successfully integrated a live chat feature on your website, regularly test its efficiency and experiment with new features.

A healthy and robust live chat support can be a great tool that sets you apart from competitors. And it is a feature that will not go unnoticed by customers. When they see your dedication to providing high-level customer service, they will be more inclined to support your brand.

4. Create Scarcity, Urgency, and Exclusivity

Fear of missing out, or FOMO, has become an important motivator for online consumers in the digital age. Scarcity, urgency, and exclusivity create a sense of fear among customers and will thus push them to make a purchase as quickly as possible. 

When introduced at the right time, these tactics work very well for the right products. This means carefully looking at the most-searched and best-selling items to create a strategy to sell even more.

Here’s how the three strategies will work in real-world examples:

  • With scarcity, you’re telling customers the stock for a specific item is limited, clearing fast, or has an unpredictable supply. 
  • Urgency involves creating attractive, limited-time offers to clear stocks. 
  • For exclusivity, you can integrate a personalization strategy, such as offering birthday or anniversary discounts to repeat customers.

For further ecommerce conversion rate optimization, you can incorporate gamification strategies to increase demand. Applying video gaming strategies to your selling will engage more customers and make the process much more appealing.

You can incorporate points systems for repeat customers, referral rewards, giveaways, scavenger hunts, and other tactics on your website, social media, and email newsletters. You can leverage your stores of customer data to entice visitors to play and purchase. When incorporated correctly, these simple endeavors can significantly increase ecommerce conversions.

5. Segment and Analyze Traffic

Segmenting a broad customer base into subgroups is a common and effective tactic used in marketing. It involves dividing the customers based on age, gender, marital status, occupation, geography, race, nationality, religion, and more.

In this instance, it involves segmenting the traffic coming to your website. Once you gather data about your website visitors, you can start analyzing them and creating personalized customer journeys for each subgroup. 

Leveraging customer segmentation can bring you concrete results in all aspects of your marketing strategies. You can begin by collecting data through the following website features:

  • Lead-generation forms
  • Customer surveys
  • Quiz funnels on your landing pages
  • Facebook audience insights
  • Customer interviews

Segmenting is a never-ending task, and your methods must keep evolving as you identify newer subgroups of visitors.

Check out more benefits and ways to use customer segments to boost your ecommerce store’s revenue.

6. Simplify the Design Layout

Most tips in this list talk about offering more options to your customers. But when it comes to overall website design, opting for less is better.

A simple design leads to a better user experience and ease of navigation. You won’t strain your visitors’ eyes just looking for the checkout button or menu bars; instead, all the steps they need to take to purchase something are easy to spot, click, and follow.

Simple layouts need not be staid or boring. With some planning and design expertise, you can display your brand and products elegantly and advantageously.

In contrast, an overly busy website or landing page with many elements can be an eyesore and difficult to navigate. It can lead to visitors clicking away and looking up your competition instead.

Here are some ideas to simplify your website design:

  • Pick one color palette and stick to it across all of your webpages
  • Identify essential elements and center them, get rid of everything else
  • Reduce the number of webpages
  • Bring more focus to your CTA
  • Increase the font size
  • Incorporate important User Experience (UX) elements
  • Be consistent with your chosen design principles across all channels and content formats.

7. Optimize Your Site’s Speed

Speed plays a vital role in keeping customers from jumping ship. While a faster page might not gain you any brownie points, a slow loading page will undoubtedly drive customers away.

When it comes to ecommerce platforms, modern customers want the utmost convenience and speed. This is why you must take measures to optimize your website so that all pages will load within one to two seconds. Opt for simple, lightweight web pages that contain all relevant information without being overloaded with large images, plugins, and extraneous elements.

Other ecommerce website elements you must speed up include the checkout process, form submission process, and overall navigation. Optimizing each step of the purchase journey will keep customers coming back for the seamless experience you provide.

Did you know that website loading times also affect your website’s ranking on search engine results? Unhappy customers bounce away from landing pages when they don’t load quickly enough. Search engine algorithms consider this a point against your overall website, so your overall ranking will fall if you don’t optimize your website.

8. Optimize Your Site for Mobile Devices

Mobile devices account for nearly 60% of web page views worldwide. If your website isn’t optimized for these devices, users accessing your site on their mobiles will not engage with your brand, let alone purchase anything from your ecommerce store.

You have likely encountered a non-optimized website while browsing on mobile, so you know how off-putting it can be to browse. It is one of the biggest reasons visitors may be backing out of the sales funnel journey early on.

Mobile optimization ensures that all users accessing your website on their mobile phones can view all elements easily. This responsive design provides mobile users with a customized, reformatted view of the website to suit their device and screen restrictions. Everything gets optimized for a mobile perspective, from your images and navigation buttons to your text.

9. Keep Navigation Simple

Navigation refers to the ease with which visitors can move around your website to find what they’re looking for. When optimized, it makes for a quick and pain-free checkout for the user. Done poorly, it can have your visitor clicking away after one or two clicks.

Many ecommerce businesses struggle with creating smooth navigation, which costs them their customers. 

Here are some ways to get it right:

  • Keep the navigation bar visible and accessible on every page
  • Divide and categorize all related content
  • Provide a robust search solution for customers looking for specific services or products
  • Use accurate and descriptive page titles
  • Keep the structure and layout consistent from page to page
  • Make sure all titles and elements are clickable links
  • Ensure all your images have ALT text

10. Use BOFU Conversion Strategies

The bottom of the funnel, or BOFU, refers to the customers that have reached the final stage of your sales funnel. The only step left to take is to complete the payment process.

BOFU focuses on specific strategies that will stop visitors from leaving at this stage. It often includes the following:

  • Money-back guarantees
  • Free trials or product samples
  • Exclusive timely discounts
  • Personalized consultations
  • Walk-through videos
  • Live demonstrations
  • Webinars
  • And more.

To make your BOFU conversion strategies even better, gamify them to create a sense of urgency and push visitors to purchase.

11. Send Traffic to a Relevant Landing Page

Creating a compelling, convincing call-to-action (CTA) is not enough—it must also link to a landing page relevant to the person clicking on it. This is a significant error that many brands are making. 

An irrelevant or general link will damage your conversion rate because it sends potential customers on an entirely different route from what they’re expecting. They may even perceive it as misdirection and a sign of an untrustworthy brand.

The solution is simple: an optimized landing page. They are made to drive conversions and leads by giving customers exactly what they want when they click on a CTA link.

12. Product Guarantee and Snippets

This trick is based on the reciprocity principle: giving something to your customers means you will be receiving from them later. Giving customers quality information about your products will help them make an informed choice and support your brand.

Product snippets are shorter forms of product descriptions to capture customers’ interest. Moreover, using SEO keywords can help you increase the interest generated and increase the conversion rate for specific products. This is useful when you’re looking to clear inventory and improve conversions simultaneously.

Offering guarantees on products is based on the loss aversion principle that makes returns easy and minimizes losses. They eliminate fears from the minds of your customers and ensure a good experience. With barriers of fear removed from their minds, customers feel assured they aren’t being misled into buying a poor-quality product or service. This ultimately leads to higher ecommerce conversions.

13. Improve Brand Accessibility for Your Visitors

A readily-available, easy-to-access customer support team is a dream for the modern consumer, especially since few brands can successfully incorporate it.

Aside from implementing a live chat option, be as transparent as possible about your contact information. This is best done by displaying your contact details on every page of your website. The more communication options, the better: list your email address, local landline, international toll-free line, social media channels, physical address, and more.

This strategy seems simple enough, but it has multi-fold benefits. It instills a sense of trust and transparency in customers—if you aren’t hiding from them, your brand is easier to trust. This also makes query resolution easier regardless of the complexity of their issues.

Keep an eye out for feedback on your query resolution process and work on resolving gaps in communication. This is an essential element in improving customer relations and overall experience.

14. Payment Options

If you haven’t considered optimizing your payment methods and options yet, now is the time to do so.

With so many available options nowadays, there is no one perfect payment option that will work for all of your customers. Unfortunately, the paymentpayment method is not a feature they are willing to compromise on. 

Customers want to make purchases with their trusted payment providers. If you don’t offer the one they favor, they will not hesitate to abandon your brand entirely. If this is stopping them from converting, then the solution is easy: cover all your bases and opt for as many payment options and providers as possible. 

With billions of consumers accessing ecommerce platforms on their mobile devices, make sure to incorporate mobile wallets into your list of payment providers. Asking customers to fetch their card details at the point of payment can be too cumbersome and discouraging.

When customers can choose a convenient payment provider they trust, they will not hesitate to click purchase. 

15. Shorten the Customer Journey and Checkout Process

One way to streamline the customer journey is to reverse engineer it: tackle the process from the end of the sales funnel and work your way up. With this approach, you can find loopholes and pain points in the process and see them from a customer’s point of view.

But even when you do everything you can to optimize the customer journey, there’s still a chance they will abandon their cart and click away without purchasing anything. At this point, potential reasons for no conversions are fewer and easier to narrow down.

Make the checkout process as easy as possible and minimize the steps involved. When a customer clicks the checkout option, they should be able to complete the process in one or two steps. Do not overcomplicate this part of the purchase journey with too many complications and strategies that serve your agenda.

A good example that will increase ecommerce conversions is enabling guest checkout. Many customers might turn away from registering their email or signing up on your platform. Provide visitors the option of a one-time purchase with no strings attached while offering the option to register if they wish.

If you’re having trouble getting website visitors to register to your site or newsletter, give incentives to convince them to give you their information.

If you can’t simplify the process, you can gamify the customer journey by making progress visible. A simple progress indicator at the top of the page will engage customers and make the checkout process a bit more fun.

Be transparent about additional costs or fees from the beginning. A higher cost of shipping, while a minus point, is better than customers feeling cheated when faced with surprise costs on the checkout page.

16. Experiments and A/B Testing

The key to increasing your ecommerce conversions is to keep experimenting with features to include. And the best way to determine if a new feature is going to work is with A/B testing.

A/B testing or split testing involves testing two or more versions of a variable to see which works better. In the ecommerce world, the variable can be any page element related to your website. These elements can differ based on the industry and product for sale. 

Common features to test are:

  • CTA buttons
  • Product copy
  • Design and layout
  • Homepage
  • Headlines and subheadlines
  • Font
  • Color palette
  • Forms
  • Sales and other offers
  • Traffic sources

Experimenting with page elements and A/B testing can help you find the best options to drive the highest conversions. It also allows you to make low-risk modifications, reduce bounce rate, and get consistently high ecommerce conversions.

A secondary benefit of these tests and experiments is the amount of data they generate. You can leverage this data to understand consumer behavior, identify pain points, evaluate customer satisfaction, develop better engagement strategies, and more.

17. Retarget Abandoned Carts

Customers will continue to abandon carts despite all your efforts—average rates for online shopping orders are at around 80%. You have likely abandoned more than one cart yourself, and the reasons are myriad and endless.

It may be impossible to keep online consumers from abandoning their purchases. But you can do your best to bring them back and reconsider. This is where a retargeting strategy may come in handy.

By retargeting the abandoned carts, you can save expenses on acquiring new customers and bring in consumers who are already interested in your products.

A retargeting strategy may involve the following:

  • Automated reminders for abandoned carts
  • Incentives offered to consumers via exit-intent popups
  • Email reminders for cart review (with discounts)
  • Upselling or cross-selling complementary products

Develop a strategy after identifying the parts of the sales funnel where clients leave their carts behind. With the range of analytical tools available today, this is just a click away.

Retargeting is an excellent way to increase conversion rate ecommerce in the long term, as customers who complete purchases are more likely to become loyal buyers.

18. Leverage Social Media and Social Proof

Social media is your best bet for affordable and multi-purpose marketing. But did you know you can also leverage your following to drive conversion rates?

Modern consumers are savvier than ever, and they are likely to look up your brand on social platforms. Brands without an active, engaging social media presence are considered less trustworthy than those that do.

Furthermore, monetization on social platforms is easier than ever, and you can sell to customers directly. Just create high-quality, engaging, valuable content to attract followers and link them to relevant products that will benefit them in some way.

You can also use social proof to develop brand trust. Transparency is crucial, and honesty will draw more customers to your ecommerce store. Sharing content tagged by customers on social media is the most authentic way to do so. Testimonials, reviews, pictures, use cases, and ratings all help with ecommerce conversion rate optimization.

19. Leverage Personalization

Personalization involves creating tailored experiences to cater to customers. These experiences can be used at a specific stage of the customer journey or cover multiple stages. These strategies are primarily built on data gathered about the individual visiting the website.

Personalization is such a game-changer because of how it makes the customer feel. When you cater to visitors’ specific preferences and behavior, they feel special and listened to. This feeling of being understood and prioritized makes visitors want to spend more time on your website, creates positive brand recall, and, most importantly, drives conversions.

You can incorporate personalization in many ways based on customer segmentation data. Some of the best personalization strategies involve:

  • Tailored content
  • Product recommendations
  • Tailored offers
  • Account-based marketing
  • Cross-selling
  • Real-time tips to resolve problems

20. Free Shipping, Discounts, and Coupons

If nothing else works, you can always fall back on offering financial incentives to encourage customers to click purchase. In the world of ecommerce, many customers actively look for offers they can take advantage of, and they will make their purchase decisions based on the amount of money they think they will save.

For example, offering free shipping for orders over a certain amount will go a long way in driving conversions. It can even encourage customers to overspend and buy more than they want just to avoid high shipping fees.

If you already have this offer in place, you may need more substantial incentives to further increase ecommerce conversions. A simple discount coupon may not do—these are incredibly common and may not trigger a purchase. 

You can provide customers a chance to customize or choose their discounts from various options. This promotes higher engagement since customers are now invested in customizing their orders to get a better offer.

This is based on the reciprocity principle, which states that consumers will purchase when they feel indebted to a brand. You can do this by offering free ebooks, free samples, free product catalogs, and more.

How to Optimize Your Ecommerce Conversion Rate by Traffic Source

We mentioned that ecommerce conversions are higher for certain traffic sources and lower for others. As a business owner and marketer, you must invest in and optimize your operations on all of these channels to generate as much revenue as possible. 

Given the many different behavior patterns and preferences exhibited by online consumers, it would do you best to cover your bases and increase ecommerce conversions across all traffic sources. 

Here are some tips to do so:

  • Know your target demographic on every platform
  • Create content specifically for your target audience on that platform
  • Make sure visitors are led to relevant landing pages
  • Create different landing pages for every traffic source
  • Make sure your ads have a clear purpose and message
  • Identify the purchase intent of consumers on each platform
  • Consider consumer’s readiness to purchase
  • Leverage SEO strategies to boost traffic
  • Incorporate User-Generated Content (UGC) into your content
  • Test your website on commonly used devices
  • Invest in your social presence
  • Optimize your email marketing strategies
  • Increase site speed 
  • Implement retargeting campaigns on all channels
  • Offer specialized incentives for different platforms

Wrapping Up

The bottom line on ecommerce conversion rate optimization is that no strategy is complete unless it centers the customer’s needs. From website design and content to offers like free shipping and discounts, your strategies must address the consumer’s journey and make it as seamless as possible.

When you provide website visitors with all the convenience and encouragement they need to complete the conversion process and purpose, you are sure to boost conversions.

Ultimately, a happy customer means a healthy conversion rate and a business that stays ahead of the competition. Incorporating these 20 tips into your overall marketing and optimization strategies is sure to boost your conversion rate, increase your revenue, and lead to many more growth opportunities for your business!

E-commerce Analytics Software 2022: Top 20

In general, e-commerce analytics is the process of collecting information from all of the sources that influence your business. It can encompass a wide range of customer lifecycle KPIs, including exploration, engagement, conversion, and retention.

Analytics is crucial because it can give you data-driven insights into how customers engage with your e-commerce website, both positively and negatively. These findings eliminate the guesswork and subjectivity associated with website optimization, revealing areas for development and creativity.

As a result, data analytics software keeps track of an e-commerce store’s success. This type of technology aids businesses in identifying their best- and worst-performing items, tracking buyer and consumer behavior, and determining any issues that are affecting the company.

How Can E-commerce Analytics Tools Help Your Business?

E-commerce data analytics tools help merchants show which products are favored and what consumers’ habits are on the whole. The data aids e-commerce businesses in maintaining a competitive advantage in their specific marketplaces. It assists merchants in analyzing user activity and determining how the site should be built depending on users’ preferences and the most likely product landing page to engage the client and turn them into a buyer. 

Moreover, through e-commerce customer behavior research, data analytics software allows e-commerce enterprises to gain more profound market knowledge. Logistics, supply chain management, and operational processes can all benefit from big data resources. This leads to improved performance and significant cost savings.

However, e-commerce analytics solutions may come with limitations. For example, the following are three major issues that a company may face while employing data analytics software: 

  • Employees find it tough to drill down and establish important insights due to the abundance of data from many sources. And they end up examining the data that is easily accessible rather than the data that brings true value to the company. 
  • Undefended collection methods can become an easy access point for cybercriminals. The safety of your company’s collected data is essential. 
  • The enormous variety of technologies available on the market is another barrier in data analytics. This article may assist you in making the best decision to choose valuable software.

Top 20 E-commerce Analytics Software

The top positions on the list are occupied by free-version software, then software with a free plan or trial, and lastly, solely paid software. The software’s features, benefits and challenges, as well as pricing will all be discussed to help you choose between the different alternatives available.

E-Commerce Analytics Platform № 1: Google Analytics

Google Analytics is an e-commerce analytics software that provides businesses with a wealth of information on their web pages, clients, and internet marketing. Google Analytics is a sophisticated, adaptable, and user-friendly tool that allows intelligent marketers to identify the messages and platforms that produce positive outcomes.  State-of-the-art conversion attribution and monitoring solutions assist businesses of all sizes in creating a better customer experience and maximizing their marketing presence.


Benefits
Google Analytics allows for the tracking of online and offline traffic as well
as the analysis of user behavior. Implemented marketing analytics, search
engine optimization, and content marketing all help to improve online
advertising. Furthermore, it’s simple to use.

Challenges
Google Analytics gets certain things right, such as data security, but it falls
short in other areas, primarily openness and giving users authority over
their data. Moreover, it provides only online documentation and community
forums as help.

Fortunately, for small and medium-sized business marketers, the normal, free edition of Google Analytics usually delivers plenty of information to effectively guide promotional efforts. Google Analytics 360, on the other hand, will set you back $150,000 per year for large businesses.

E-Commerce Analytics Platform № 2: Heap

Heap is an e-commerce data analytics software that enables individuals in charge of the online transformation to quickly identify blind spots in multi-step digital journeys where customers stumble or drop off, so that product and marketing groups can focus on the most significant enhancements to the digital product or website. 

PricingThere is a completely free plan available. The annual fee for the growth
plan is $3600. For pricing on the Pro and Premier versions, contact Heap.


Benefits

Heap provides essential data for decision-making as well as the ability to
judge if these decisions were correct in the future. Moreover, it’s a
must-have service for anyone who wants or needs to manage data on a
website. It’s simple to construct naming systems and specify new events.
Furthermore, it demonstrates the differences in behavior between desktop
and mobile users.
Challenges
There are no alternatives for recording sessions or screen recordings. It is
the process of determining the referrer for a specific user or session.

E-Commerce Analytics Platform № 3: FullStory

FullStory is a secure e-commerce analytics software that enables deep analytics, extensive session data, and collaborative capabilities to answer questions, identify difficulties, and uncover opportunities on web and mobile properties. FullStory session replays are more than just recordings; they’re a window into the customer’s experience. Users may analyze customer activity, identify rage clicks, develop funnels, and review page metrics from the Omnisearch dashboard, which provides an easy experience.


Pricing
Your new account will come with a 14-day free trial of the business edition,
including up to 5,000 sessions. Additionally, you can receive a demo
version of both the enterprise and commercial plans.


Benefits

Because of the outstanding documentation and customer assistance,
integrating FullStory into your workflow is simple. FullStory has certain
built-in analysis trends that are quite useful. Not only can it help solve
problems, but it can also help improve the user experience by reviewing
their behavior.

Challenges
The platform can be a little slow at times. There aren’t enough methods to
frame data except looking up who did what. On slower connections, it can
be difficult to perceive user interfaces.

E-Commerce Analytics Platform № 4: Matomo

Matomo is a self-hosted open source e-commerce data analytics software project. Tracking is simple to set up, maintain, and execute. Many of the increased functionalities you’d expect in an analytics platform are included. The best thing is that you have complete control over the data and personal information.

Pricing
The On-Premise package is completely free of charge.
The Cloud plan costs €19 per month and is based on monthly hits.
Benefits
Matomo, formerly Piwik, features a dashboard that can be easily
redesigned. It also has a straightforward installation process.
ChallengesThe user interface, on the other hand, is far from perfect.

E-Commerce Analytics Platform № 5: Mixpanel

Mixpanel is an e-commerce data analytics software that uses data to help track and measure what counts, make quick choices, and build better products. Teams can simply evaluate how and why consumers engage, convert, and retain in real-time across platforms with the robust, self-serve product intelligence platform to optimize their user experience.

Pricing
A free account is available. The growth plan starts at $25 per month,
and business plan pricing is negotiable. You can contact Mixpanel.


Benefits
With each occurrence, you can save a variety of details that are essential
to you, such as the device, browser, country, campaign UTM, and so on.
You can quickly establish audience categorization and target them. With
the help of a funnel, you can automate campaigns and push notifications.
It provides a diverse set of tools and libraries to meet the needs of
administrators, marketers, programmers, and administrators.


Challenges
There is no advanced email tracking feature, necessitating the use of other
technologies for more detailed marketing efforts. On iOS, the duration
monitoring can be a little off at times. User flows have a very limited time
frame. Furthermore, they are expensive, and data may be missing in some
analyses. The dashboard feature can’t handle all of the reports.

E-Commerce Analytics Platform № 6: Yotpo

Yotpo is an e-commerce analytics software that helps businesses generate a ton of product and site reviews, photographs, videos, Q&A, and other user-generated content, which they can then utilize to attract qualified traffic, raise conversion rates, and increase revenues.


Pricing
A free account is available. There is a monthly growth plan that starts at
$19. A prime plan is available from $59 per month. You can get a demo
version for the Premium and Enterprise plans.



Benefits

Buyers can leave evaluations directly within the body of review request
emails using Yotpo’s signature in-mail form. As a result, Yotpo users
generate far more product and site reviews than users of other review
platforms. Yotpo’s features have all been designed with mobile in mind.
Mobile users can leave evaluations without ever leaving their email app
when we send a review request. When its users use our customized
widgets on product pages, they often see a 30-120% increase in
conversion rate.


Challenges
The procedure of setting up a generics site is not simple. It takes a number
of days for support to respond. There is no control over how reviews
appear on social media. Moreover, there are some limitations to the API.
People sometimes offer personal information in their queries, and if these
questions are unintentionally sent to other consumers, the corporation
may be sued.

E-Commerce Analytics Platform № 7: Glew.io

For e-commerce merchants, digital agencies, retailers, and B2B sellers of all sizes, Glew is an e-commerce data analytics software that provides multichannel business insight. Glew allows you to see all of your data in one place and gain important insights to build your business with attractive visualizations, scheduled and automatic reports, alarms, and more, thanks to its 150+ integrations.

Pricing
A Glew Starter plan is available for free. You can trial the Premium edition
for free before paying $79 per month. Contact Glew.io for Glew Plus.

Benefits
Glew.io assists in the provision of knowledge and data to help the company
expand. The daily summary is provided by Glew.io. It may be useful if you
don’t have time to switch between social media, email, Google, and Shopify.


Challenges
Glew.io wants to report against the previous “30-day” period, but it won’t
fall back to comparing to the same period in the previous year. There are
several drawbacks that come with not being able to export previous sales
data. It is prone to data aggregation problems on occasion. Client service
is poor, and the platform includes a lot of data that isn’t all integrated.

E-Commerce Analytics Platform № 8: IXXO Multi-Vendor

IXXO Multi-Vendor is an e-commerce analytics software that allows independent sellers to offer their wares from a single location. It’s great for entrepreneurs that run small to medium-sized web enterprises. Because of its great out-of-the-box capabilities, IXXO Cart stands out from the competition. IXXO Multi-Vendor provides around 1000 e-commerce capabilities that allow you to customize your online store and grow your business.



Pricing

It has 2 editions. You will have to fork out $1495 for the IXXO Multi-Vendor
Classic. Quite expensive, but the greatest variety of functions at your
disposal. The IXXO Multi-Vendor Business requires a one-time payment
of $2795. This plan offers an unlimited number of products and vendors
as well as SMS, Blog, User Messages, Booking Services, Live Chat,
FAQ Add-on, and Food Ordering.

Benefits
Users can create their own rules and regulations for suppliers using the
platform. Set your commission fees and have your system calculate the
taxes for each vendor automatically. Users will not have to deal with
difficult scripts or establish their marketplace from the ground up.
ChallengesIt only validates add-ons that are compatible with cs-cart and make sense.
Their marketplace has a large number of third-party add-ons.

E-Commerce Analytics Platform № 9: Segment

Companies can use Segment – an e-commerce data analytics software – to get the data they need to place their consumers at the center of every choice. Companies can use Segment to gather, unify, and route their customer data into any system where it’s needed in real-time to better comprehend their consumers and create seamless, compelling experiences.


Pricing
A free account is available. You can trial a team plan for free for the first
month and then pay $120 per month. Contact Segment to find out how
much a business plan costs.


Benefits
Segment is an excellent intermediary tool because it has the best capacity
to centralize all data in one place. You can forget about using a variety of
monitoring tools and pixels in your website or app. It provides a wonderful
user experience, is simple to integrate, and saves a lot of time when
combining multiple analytics providers. Moreover, it also has the potential
for data quality with the protocols.


Challenges
The documentation is normally comprehensive, but it is frequently
confusing, convoluted, out of date, inaccessible, or non-existent.
Sometimes it is difficult to make certain resolutions to faulty data. Custom
integration or customization is extremely difficult to achieve, and third-party
implementations frequently lack critical features that create a major
stumbling block during the integration process.

E-Commerce Analytics Platform № 10: Shopify

Shopify’s e-commerce analytics software and reports allow you to examine your store’s recent activities, gain insight into your visitors, assess your online store’s speed, and examine your transactions. The analytics page and essential financial information are available to everyone. 

PricingThe most basic package is $29 per month. The monthly fee for the Shopify
plan is $79 per month. The Advanced plan has a monthly cost of $299.

Benefits

It enables you to upsell to your most loyal consumers and provides
customized, customer-focused marketing and support. Monitor shopper
behavior, determine the most profitable products or variation SKUs, and
create product bundles and limited-time offers.

Challenges
Customers are currently directed to a Shopify domain through the Shopify
checkout. This causes visitor sessions to abruptly cease, even if they are in
the middle of making a purchase. Another key drawback with most Shopify
themes is their inability to create attractive auxiliary pages.

E-Commerce Analytics Platform № 11: Hotjar

Hotjar is an e-commerce data analytics software that provides product experience insights that illustrate how users act and what they care about, allowing product teams to bring genuine value to users. It is usually used by the marketing team, but it can also be shared with a technological team when studying how a user interacts with a website problem or issue.


Pricing
The most basic plan is completely free. The monthly fee for the Plus plan is
€31 (recommended for small teams). The monthly fee for the Business
plan is €79.

Benefits

The website provides excellent user interaction, especially with multi-step
forms. It enables you to get real-time feedback from users while they are
on your website. Filtering through thousands of interactions has never been
easier or faster, and you can store your favorite filters to use again and again.
Challenges
To enable angular forms, form tracking still has to be improved.
A single-page application supports a funnel.

E-Commerce Analytics Platform № 12: Woopra

Woopra is an e-commerce analytics software that changes the way businesses perceive, evaluate, engage, and keep their customers. Individual-level data is used to create aggregate analytics reports that provide full lifecycle insights and help departments bridge gaps. Woopra’s patented tracking technology keeps track of how much time people spend on your website, product, and mobile apps. 


Pricing
There is a completely free plan available. The monthly fee for the Startup
plan is $349. The monthly fee for the Pro package is $999. Contact
Woopra for a Business proposal.

Benefits

Woopra offers funnel analytic reports as well as tools to filter and
customize those findings. It has actions and information that are individual
to the user. Moreover, it uses Google Tag Manager triggers to track users
in specified groups.

Challenges
There are problems in the new report UI for form components that make
filtering and other report-related activities more difficult. New tools are
difficult to comprehend in terms of what they do and how they work.
The reports take a long time to load.

E-Commerce Analytics Platform № 13: Crazy Egg

Crazy Egg is an e-commerce data analytics software for businesses, eCommerce enterprises, digital agencies, and educational institutions that helps them evaluate visitor behavior across email and media advertising. The tool enables teams to study consumers’ journeys, discover diverse audience segments existing across web pages, and detect issues like unclear navigation and form bugs. Administrators can use the A/B testing tool to set up specific goals for testing web pages.



Pricing
You can register for a free trial of the basic plan before paying $24 per
month. You can create an account trial of the Standard plan before paying
$49 per month. You can sign up for a free trial of the Plus plan before
paying $99 per month. You can sign up for a free trial of the Pro plan
before paying $249 per month. Contact Crazy Egg for a business strategy
proposal.
Benefits
It displays user activity in a very graphic manner. It’s easy to see which
parts of your content are getting the most attention.

Challenges
There may be a better approach to organizing historical snapshot data.
More customer support is needed to draw on for test ideas and how to
make the tool work at its best.

E-Commerce Analytics Platform № 14: Metrilo

Metrilo is a sophisticated consumer brand growth marketing tool. The analytics track your company’s progress and provide you with information to help you make strategic decisions. The engagement tools are based on large amounts of data and allow you to form long-term relationships with your clients. 


Pricing
You can pick between a free trial and a demo version. The monthly cost of
the Essential plan is $119. The monthly fee for the Pro package is $199.
The monthly cost of the Premium Package starts from $299.

Benefits
It is a simple tool that gives extensive and strong e-commerce insights.
Customer service is excellent, and using the chat feature is simple and
quick. The layout is lovely and simple.

Challenges
The dashboard cannot be customized. You also can’t use additional
custom fields to construct automation or email automation. It’s challenging
to create precise emailing for a website with a lot of customization.

E-Commerce Analytics Platform № 15: Kissmetrics

Kissmetrics is an e-commerce data analytics software that is hosted in the cloud. It uses behavior-based data to help businesses better understand their website users. It’s a centralized platform for analyzing, engaging, and categorizing audiences that are designed for small businesses. Data management, events, reporting, campaigns, customer profiles, accounts, and payment are all aspects of Kissmetrics. It assists users in increasing conversion rates by offering product sales metrics and allowing them to understand what is and is not working. Moreover, it also provides insights into customer behavior, allowing businesses to get real-time knowledge about industry trends.


Pricing
There are three plans available and all have demo versions. The Silver
package will set you back $299 per month, and the monthly cost of the
Gold plan is $499. To find out how much the Platinum plan costs and
negotiate functions you really need, contact Kissmetrics.



Benefits
It is simple to set up, as most individuals install and run the tracking code in
a matter of minutes. Moreover, Kissmetrics provides good viewing and
setting choices, as well as the ability to provide customers with a high
level of security and consistent tool management based on user requirements.
This tool gives a wealth of statistics and information. This data and information
can be better managed. Session tracking is available on both the desktop
and mobile platforms.
ChallengesRecently, the rate of tool upgrades has dropped significantly.

E-Commerce Analytics Platform № 16: Visual Website Optimizer

VWO Testing is an e-commerce analytics software that allows users to quickly build and perform A/B, multivariate, and split tests. VWO Testing is driven by Smartstats, a Bayesian statistical engine that provides accurate reports and strong segmentation options to help you make informed business decisions. VWO Testing is a feature of the VWO Experience Optimization Platform that allows you to find conversion leaks, analyze visitor behavior, perform polls, execute tests, log your findings, and communicate with visitors.

PricingContact Visual Website Optimizer directly for more information on their
growth, Pro, and Enterprise plans.


Benefits
A 360-degree view of your tests can help you frame your conclusions.
When you’re using multiple testing tools, putting together reports is always
a challenge. There is a library of hypotheses and issues to solve, and you
can reuse them instead of starting from scratch for additional experiments.
The nicest part is that it is easy to use. The features are laid out in a
straightforward and easy-to-understand manner.
ChallengesYou’ll need some time to figure out what the best conversion rate is.
It would be better if low-volume traffic could be accommodated in running tests.

E-Commerce Analytics Platform № 17: Optimizely

Optimizely is a software that includes AI-powered customization and testing, which includes A/B testing, multivariate testing, and server-side testing, as well as a complete set of digital experience improvement capabilities.


Pricing
There are three plans available for different fields: Content Cloud (CMS),
Commerce Cloud (E-commerce) and Intelligence Cloud (Optimization).
If you’re interested in learning more about the cost, contact Optimizely.

Benefits
You don’t have to be a developer to update testing using the user interface.
There is the possibility of executing multiple tests at once. It’s quite easy to
use.

Challenges
When groups are recognized in the same way, the audience targeting does
not match the internal source data on groups. When several tests are
underway, it’s difficult to know which ones have the biggest impact.

E-Commerce Analytics Platform № 18: Supermetrics

Supermetrics is an e-commerce analytics software that makes it easier for marketers to get data from 80+ sales and marketing platforms into the analytics and reporting tools they need to make smarter decisions. Businesses can use Supermetrics to combine siloed data from sales and marketing systems into their preferred reporting, analytical, and storage system, whether it’s a business intelligence tool, a spreadsheet, a data visualization tool, a data mart, or a data warehouse. Marketers, as well as the analysts and engineers who support them, can spend more time using data and less time transferring data with Supermetrics.

PricingYou must first choose a location before learning about Supermetrics pricing.

Benefits
Supermetrics does an excellent job at reporting metrics accurately. It
performs admirably in terms of reporting across platforms. Moreover, it
works well with tools like Excel and Google Sheets to customize reports to
your specifications.

Challenges
The cost of Supermetrics is higher than that of other instruments. It can be
a little difficult to figure out at times, and learning takes time. Initially,
figuring out how to integrate Supermetrics across platforms may be tricky.

E-Commerce Analytics Platform № 19: Looker

Looker is an e-commerce data analytics software that is redefining business intelligence for today’s business. Looker works in the same way as the web does: it’s browser-based, and its proprietary modeling language allows any worker to benefit from the work of your top data analysts. It is a 100% in-database analytics platform that takes advantage of the newest, quickest analytic databases to deliver real-time findings.

PricingContact Looker to learn more about the cost.
BenefitsDashboards are being constructed. It offers a terrific, user-friendly UI.
You can work together with your teammates.
ChallengesIt can be a little sluggish at times. It is more convenient to use with mobile devices.

E-Commerce Analytics Platform № 20: Brightpearl

Sales orders, fulfillment, inventory control, bookkeeping, analytics and scheduling, warehouse management, replenishment, and more are all connected with Brightpearl. Brightpearl is an e-commerce analytics software and is built to safely handle peak trading. It integrates with the whole retail tech ecosystem, is omnichannel-native, is the system of record for critical trade data, delivers real-time trading insights, and is autonomous so you can remain in charge and govern by exception.

PricingContact Brightpearl to learn more about the pricing.

Benefits
Multiple sales channels are possible with channel management.
Warehouse management has a lot of useful features for warehouses.
Finance BOH’s financial controls and reporting are excellent.
ChallengesThe reporting is completely uncustomizable. In Brightpearl, outside expertise is scarce.

How To Integrate Your E-Commerce Analytics Tool With Your Dashboard

AdScale uses consumer data and AI-powered marketing to help you grow your ecommerce business. On a single platform, you can effortlessly run data-driven campaigns across all media. It’s designed for ad agencies and in-house digital marketing teams, private advertisers, and PPC managers.

  • Analyze your business and categorize your customers based on information such as customer lifetime value, repeat customer rate, repurchase frequency, and more. 
  • Run data-driven Facebook, Instagram, Shopping, Search, and Display campaigns. Campaign creation is quick, and budget and bid optimization are automated. 
  • Customized SMS messages might help you get more value from your clients. Earn the highest return on investment (ROI) from all marketing channels while driving sales on autopilot. 

AdScale is a plugin that visualizes key performance indicators and analyzes personal accounts to provide insights into ad performance. It allows customers to automate budget management and distribution across campaigns, as well as provide informative suggestions on topics such as landing page performance, ad optimization, and keyword optimization. configurable reporting, and ongoing account structure optimization are among the other capabilities.

With AdScale’s BI Store Analytics Report, you can get a comprehensive overview of your store’s performance. Your order history and shop statistics are a gold mine of information. AdScale assists you in identifying missed opportunities, marketing flaws, and new revenue-generating prospects. The BI Store Analytics Report from AdScale examines your order history and stores data to produce business insights, consumer segments, and major product groups.

Conclusion

We went through some of the greatest eCommerce analytics tools currently on the market in this article. Nevertheless, what will work for your online store right now will be determined by the results you want from your eCommerce analysis tools.

FAQ

What role does data analytics play in e-commerce?

E-commerce analytics is the process of gathering information from all of the sources that affect your store. The data should then be used to understand changes in customer behavior and online shopping trends.

What is marketing analytics software for e-commerce?

The success of internet stores is tracked by e-commerce analytics software. This type of software aids businesses in identifying their best- and worst-performing items, tracking buyer and consumer behavior, and determining which issues have an impact on the company.

What kind of information is used in e-commerce?

Databases are commonly used on e-commerce sites for transaction monitoring, product catalogs, and non-product material like blog entries and “About us” webpages.

What other sorts of consumer analytics are there?

Customer analytics are divided into six categories: customer journey, customer experience, customer engagement, customer lifetime, customer loyalty, and customer voice.

What are the most important aspects of the customer’s analytical file?

A customer analytics record can reveal what demographic a company’s customers belong to, what products they’re interested in, what price range they prefer, and how long they spend looking at the product on the website or app.

What is a consumer analytics model, and how does it work?

Analysts extract the customer and environment attributes that can impact an outcome when it comes to Customer Analytics. They create models using regression analysis to test and project outcomes depending on a set of assumptions.

Is marketing an element of customer analytics?

Customer analytics, which serves as the foundation for all marketing efforts, includes approaches such as predictive modeling, data visualization, information management, and segmentation.

E-commerce Marketing Calendar For 2022

Any eCommerce business field, retail or wholesale, should synchronize its marketing campaigns with official or traditional holidays to cope with the demand of its customers and boost sales.

An eCommerce calendar is a must-have tool for marketing planning activities to optimize commercial activities, prepare thematic events, develop discounting programs, and change the purchasing behavior of random and current clients.

Retail managers or marketers use a calendar as an essential attribute to divide different occasions per quarter and month. Dividing the year up in this way helps when it comes to implementing your marketing strategies and tactics. As a part of the comprehensive promotional plan, a detailed schedule that sums up the most popular holidays celebrated worldwide is a straightforward method to predict trends and launch successful promotional campaigns.

However, before your company drafts an eCommerce calendar for 2022, you need to consider:

  • your business profile and market niche,
  • notable business-related holidays to attract the respective target groups,
  • analytical platforms capable of processing vast amounts of information to demonstrate the effects of the thematic sales and promotion ads.

First Quarter

Analyzing the retail marketing tendencies, statistical findings demonstrate high sales revenues in each year’s first months. Although it is too early to summarize total quarter results, previous eCommerce trends imply stable purchasing activities among different buyers. If you focus on three months that indicate the year’s beginning, a retail calendar includes several key dates that could become purchase stimulation factors.

Depending on external factors, 2022 is expected to qualify as the year the pandemic ends. However, the first quarter is showing no let up in terms of online purchases or remote shopping, which opens many valuable avenues to save the customer time and even money if big sales start.

Also, many experienced buyers know that the start of the year is a period for beneficial offers to buy commercial products at considerable discounts after Christmas or last year’s models of computer equipment.

January

The first month of 2022 is usually not oriented toward profit but toward large-scale post-New Year sold-out campaigns. Usually, New Year is a period of cheerful holidays when people increase their purchasing demands for all products, in the hunt for numerous sale offers. Those who receive discount cards as New Year presents accumulate their consumption activities during January. Distributing gift certificates, individual or general, is therefore a great idea to boost your profit metrics. Digital promo codes or other personalized offers presented on the night of January 1st are excellent investment solutions for customers and an opportunity for an eCommerce marketing sale day.

The other days which could affect your commercial movements are:

  • January 1 – New Year’s Day
  • January 1 – Global Family Day
  • January 5 – National Keto Day
  • January 8 – National Pizza Week
  • January 12 – National Youth Day
  • January 17 – Blue Monday
  • January 17 – Martin Luther King Day
  • January 20 – Get To Know Your Customer Day
  • January 21 – National Hugging Day

February

The last winter month provides your business with a few dates that can be leveraged to boost sales. The best profit-making holiday is Valentine’s Day. Whatever your online company specializes in, it could see an upturn in revenues around this time. Food or beverage delivery, jewelry, sweets, and flowers are not even remotely an exhaustive list of Valentine’s Day-associated products and gifts. At the same time, spa resorts, home cinema sessions, and other romantically-inclined services can all benefit.

Any merchant will agree that Valentine’s Day is a profound source of creative marketing ideas. The well-prepared promotional campaigns and actively expanded commercial ads via different omnichannels are sure to bring high sales to your business. So, it would be a good idea to insert this holiday into your retail calendar and integrate an effective marketing platform to assess the promotional events and conversion tools for ex-ante and ex-post periods.

Apart from the celebration of love, you should also bear in mind Super Bowl Sunday. However, this day does change year after year, and this most prominent sports event is worth marking in your marketing schedule. Keep an eye on potential finalists and make use of sport-related products to stimulate football fans in their purchasing activities. Different charitable campaigns are also accepted to combine with your company’s social policy diversification. 

In February 2022, you should orient toward:

  • February 1 – Chinese New Year
  • February 13 – Super Bowl Sunday
  • February 14 – St. Valentine’s Day
  • February 20 – Love Your Pet Day
  • February 21 – President’s Day

March

The final month of the first quarter is March,  a symbol of spring and the time of many prominent holidays you need to include in your online merchant’s organizer. The primary day encapsulating spring vibes is St. Patrick’s Day. Marketers should optimize their products emphasizing the color green and send personal emails to their clients and enhance their interest in thematic goods associated with the cheerful Irish holiday.

March also allows you to determine a day to mark the start of spring. So, you can organize preparatory marketing activities to promote sales for some products which could be helpful in the following decades. For instance, in your eCommerce calendar sales day, you can unveil a new fashion spring collection or kitchen kits for home cushion masterpieces as 2022 specialties. Any discounts should last for one day; however, they need to cover all possible promotion channels to attract relevant purchasing segments.

In addition, UX designers could improve your website or mobile apps using spring motifs.

The main dates of March that will arouse significant interest:

  • March 8 – International Women’s Day
  • March 17 – St. Patrick’s Day
  • March 20 – First Day of Spring
  • March 20 – International Day of Happiness

Second Quarter

The second quarter of 2022 is a commercial bridge between the winter months and upcoming summer vacations. During the selected period, experienced marketers may benefit from compiling hot promo campaigns and initiating a series of curious ads, advertising your business’ products and services.

The second quarter could engage more clients with your business based on analytical dynamics. The new purchasing agents will increase your sales. So, to attain the planned goals, you need to develop customization and personalization options for your clients using the eCommerce calendar to make digital marketing measures more effective. This period would become an excellent start to approaching your marketing policy for future productive commercial deals.

April

The midpoint of spring is a favorite period for different marketing designers to expand their customer audience and optimize their eCommerce operations. The top spot should belong to the Easter holidays. This religious holiday is an admirable family feast that uncovers many commercial perspectives for most online business entities. Skilled marketers perform a detailed investigation of the business client segments in advance and enhance purchasing dynamics based on thematic emailing and social media marketing. SEO tools would also be a good idea because you can increase your website traffic and optimize lead generation solutions.

So, to record high profits during April, do not forget to include in your calendar:

  • April 1 – April Fools Day
  • April 7 – World Health Day
  • April 11 – National Pet Day
  • April 17 – Easter Sunday (for Christians).

May

The final month of spring could become a revenue-boosting period if your eCommerce business takes note of several important dates in the respective calendar closely related to profit-making deals. A key date in this month is Mother’s Day. Pre-marketing campaigns should create adequate associations with your products. Marketers can improve assortment positions via Google, Shopify or other similar platforms to make your offers more remarkable.

Even federal holidays like Memorial Day are an excellent way to establish reliable links with your clients to arouse their patriotic feelings and motivate them to choose your products as accessories for the respective events.

Your May retail calendar should contain the following days:

  • May 8 – Mother’s Day
  • May 17 – World Banking Day
  • May 25 – National Wine Day
  • May 30 – Memorial Day

June

Spring is coming to an end, and summer provides a range of action-packed events, holidays, and feasts to diversify your eCommerce marketing plan. The first summer month has a few events which you can use to plan innovative marketing campaigns and demonstrate to your customers more reasons to order from your company.

Try to combine your promotional activities with the following dates. Don’t forget to mark these in your retail calendar:

  • June 3 – National Donut Day
  • June 4 – National Cheese Day
  • June 5 – World Environment Day
  • June 19 – Father’s Day
  • June 19 – Juneteenth
  • June 21 – World Music Day

Third Quarter

During the third trimester, eCommerce offers should reflect different customer vacation search options. Whatever your online business supplies, you can unify your products or services with client demands to enhance your brand reliability.

Such marketing tricks improve the visibility of your digital brand and allow you to prepare for the further sale-ups planned in November-December.

Also, the third quarter presents you with a few thematic events which could help your marketers finalize summer activities and open a velvety golden season.

July

July is famous for the most incredible patriotic holiday ever. Every American decorates their house with the national flag and organizes festive barbecue parties to have fun and watch the annual salute in the evening. Modify your digital channels with patriotic vibes and respective colors. In terms of content management, you need to prepare a few blogs or vlogs promoting your brand as a patriotic business that motivates customer behavior to deliver the required products.

Along with Independence Day, you might want to focus on several holidays worth being added to your eCommerce calendar:

  • July 2 – Made in the USA Day
  • July 4 – USA Independence Day
  • July 6 – International Kissing Day
  • July 7 – World Chocolate Day
  • July 17 – World Emoji Day
  • July 30 – International Friendship Day

August

The retail calendar for any digital merchant is always lacking when we try to fill the August section. Some business analysts deem the last summer month less suitable for profit-increasing deals. Perhaps, this is due to the hot vacation season and passive consumption behavior. The slight recession could be restricted, and sales will be improved if your retail calendar has several dates marked that could be interesting for marketing initiatives: 

  • August 8 – World Cat Day
  • August 9 – Book Lover’s Day
  • August 10 – Lazy Day
  • August 13 – International Lefthanders Day
  • August 19 – National Aviation Day
  • August 26 – National Dog Day

September

The end of the third quarter should become the main focus for parents and sellers of education-related accessories. However, the pro marketers working in online commerce could list the main September holidays that impact current clients’ purchasing habits and create unique personal offers:

  • September 5 – Labor Day
  • September 11 – National Grandparents’ Day
  • September 12 – National Chocolate Milkshake Day
  • September 17 – Oktoberfest Open Day
  • September 27 – World Tourism Day
  • September 29 – National Coffee Day

Fourth Quarter

The final trimester is sure to fill your digital retail business calendar with many notable dates. The well–known holidays could drastically increase sales, especially if businesses work in entertainment, delivery, and catering. 

Halloween, Thanksgiving Day, and Christmas are the giants of marketing trends that require significant preparatory measures to develop successful promotional campaigns.

Don’t forget to build up your retail calendar and include those holidays if you want to keep your fixed groups of permanent buyers as the leading promoters for your business products and its profit makers.

October

Market researchers have shown that people feeling blue decide shopping is the best medicine  against depression and sadness in the fall. The fall midpoint impacts people to buy more and more goods in an attempt to shake off the depressive mood. So, the task for digital marketers is to gather all joyous holidays in October to improve customer mood and motivate them for the following purchasers. Email distribution, blasts or personal, are an acceptable solution. However, here are a few holidays associated with October to complete your retail calendar:

  • October 4 – World Animal Day
  • October 10 – US Indigenous People’s Day
  • October 10 – Columbus Day
  • October 10 – World Mental Health Day
  • October 31 – Halloween

November

Most people associate November with yummy pumpkin pies, mashed potatoes, cranberry sauce, and turkey, of course. All these dishes are a must-have for Thanksgiving Day. However, a day after this sweet family holiday, all merchants face Black Friday, the country’s biggest shopping day. However, analyzing online markets, digital retailers should focus on Cyber Monday to monitor all transactions made during November shopping dates. So, plan your retail calendar using the following dates:

  • November 1 – World Vegan Day
  • November 9 – Veterans’ Day
  • November 24 – Thanksgiving Day
  • November 25 – Black Friday,
  • November 28 – Cyber Monday

December

The last month of the year is not the only time when we start to sum up all achieved results and analyze profit-related graphics. This is a time when digital merchants could even double their revenues if they anticipate some December-associated festive events. Creative promotional ads and advanced marketing campaigns will make your products noticeable and customer-preferable.

To simplify your searching efforts, we have provided you with the major holidays celebrated in December 2022:

  • December 1 – National Pie Day
  • December 1 – Advent Calendar Start
  • December 4 – National Sock Day
  • December 14 – Free Shipping Day
  • December 24 – Christmas Eve
  • December 25 – Christmas Day
  • December 31 – New Year’s Eve

Which Months Are Best For Sales In 2022?

It is hard to predict accurate shopping trends in 2022; however, analytical findings of the previous similar periods allow us to distinguish the winter months as the best shopping period for online merchants. These stable purchase-boosting trends are based on long-term and detailed marketing developments to meet customer expectations and follow the retailer calendar signs as the critical planning attribute.

FAQ

Why do digital marketers need to use an eCommerce calendar?

A calendar is a planning tool that helps marketers build their strategic and tactical promotional campaigns and optimize positive customer reactions to your business or product. As a result, well-prepared activities will increase a brand’s attractiveness on social media, expand the business target audience, and boost profit sources.

What season could make the most profitable deals for your eCommerce business?

Winter is the best period to modify your business orientation, develop new marketing plans, and increase wholesale and retail purchases. You might want to restart your eCommerce business promotional tools and use cutting-edge technologies to analyze the launched operations.

Are federal holidays perfect for commercial activities?

Federal holidays consist of additional days off, which motivate people to give gifts or send surprises to their family, colleagues, and friends. These actions stimulate delivery services and shopping deals via digital gadgets to save time and find the most beneficial offers. The merchant’s goal is to launch promotional campaigns before the holiday begins.

How do you compile a retail calendar?

The retail calendar should be compiled at the end of each year and comprise popular events that strengthen people’s purchasing wishes and needs. Identify your business orientation, pick up on all related holidays, and draw up your marketing approaches to motivate people to buy and enjoy your service.

What should be special for the eCommerce calendar 2022?

In 2022, an eCommerce planner should contain all possible holidays and traditional events held in a state or country. Shifting the customers from offline shopping centers to online markets stimulates digital marketers to diversify advertising and promotional campaigns to attract more customers and make the brand more popular than competitors.

Top 15 Price Monitoring Tools For E-Commerce In 2022

E-commerce price monitoring software is a technology that allows merchants and businesses to keep track of competitive price changes. It allows you to get up-to-date information on your rivals’ input costs, offers, inventory levels, and other details that you can use to adjust your pricing strategy. This software can be a great help in monitoring your company’s pricing strategy, analyzing prices across channels. This comprehensive tool examines pricing changes in e-commerce stores, markets, and other sites.

Establishing a strong pricing plan for your e-business is one of the key purposes of e-commerce price monitoring tools. This implies being able to establish pricing that responds to the current market scenario while being fair with your competitors’ goods. AdScale will give you the best 15 price monitoring tools for e-commerce to assist you in selecting the best option.

How Does Price Monitoring Help With E-commerce Business?

Market pricing is determined by competition, since the more in-demand a product is, the more the buyer will spend and the more money a company will make. The key to growing your e-commerce business is to outperform your competition, and one way to do this is to look at what prices they are charging. Additionally, companies must keep a keen eye on their rivals’ pricing strategies while determining prices to create a competitive advantage. 

Even a medium-sized online business will struggle to maintain the pace of all of its competitors’ prices over a wide range of products. This is where e-commerce price monitoring tools come into their own. Without considering the software’s other functions, it allows you to evaluate to what degree your goods compete and how pricing-related activities by competitors affect your revenue.

The best retail price monitoring plan should fulfill three main points:

  • When it comes to price tracking, you should be able to get helpful information whenever you need it.
  • The data you get through price monitoring should be accurate and dependable.
  • Set goals for how you want price monitoring to translate into additional market share, revenue, or other important business outcomes.

What Are the Top 15 Price Monitoring Tools?

Any e-commerce competitor price monitoring tool can monitor pricing variations among rivals in real time, and presenting this information to you in a way that is straightforward and easy to understand should be a key feature. It should also be able to keep track of competitor stock movements, products that are in- and out-of-stock, and product demand. The best price monitoring solution must have sophisticated matching capabilities with a high accuracy rate for exact product and price comparison.

Price2Spy

Price2Spy is an e-commerce price monitoring tool for small and large online retailers. The system includes capabilities for tracking, monitoring, and analyzing rival prices. The platform offers the following services:

  • access to price information as well as a variety of reporting options for data analysis;
  • capabilities to see records on how each competitor’s pricing has changed over time;
  • access to the most up-to-date price and stock changes;
  • access to daily price adjustment notifications sent straight to your mailbox.

The price monitoring tool works with several e-commerce platforms, including Shopify, Magento, BigCommerce, etc. It has a variety of pricing choices dependent on the number of ‘Product URLs’ that need to be tracked in an account and the features that the client wants.

Minderest

Minderest is great for those who wish to do a competitive analysis, especially when comparing their items and prices to those on Amazon, eBay, and Google Shopping. Minderest gives you the ability to assess your competitors and keep track of their pricing, offers, promotions, and items generally. The platform offers the following services:

  • monitoring the competition and their different pricing, promotions;
  • examining the essential items that compete with yours;
  • managing many stores at the same time;
  • extensive pricing research;
  • optimization of strategies and pricing;
  • profit analysis.

Because Minderest is one of a few e-commerce price monitoring solutions that offer a free trial and make life simple for you,  it allows you to test how the software operates and whether it suits your commercial needs or not.

Prisync

Prisync helps you increase revenue and profit margins by revealing your competitors’ prices and strategies. Every rival product pricing and relevant stock data you specify is gathered into a single, easy-to-use dashboard by this competitor price tracking software. The platform offers the following services:

  • no need for interaction or specialized configuration;
  • access to current price data from the market;
  • automatically alter your pricing in response to the competition and increase your profit margins;
  • numerous reporting options to track general pricing performance or the brand and category level analyses.

This tool is highly ranked, and one of the main benefits is 24/7 customer support. 

Omnia Retail

Omnia Retail gives retailers the power to automate their pricing, receive insights on how much they can grow profitably with this automation, and more. The enterprise-ready software makes it simple for teams to manage pricing without the need for IT. The platform offers the following services:

  • every product in your selection is tracked, and you get several daily updates;
  • data on rival pricing and market trends are available immediately;
  • pricing regulations can be implemented with complete flexibility and freedom;
  • end-to-end automation;
  • combine market knowledge with data from within the company.

With the help of this project’s most key aspects, users can save up to ten hours of tedious manual work each week. With Omnia Retail, you’ll be able to offer your customers the best prices and marketing offers and constantly update them.

Skuuudle

Skuuudle is an e-commerce competitor price monitoring tool that enables customers to study and track competitor pricing in both domestic and foreign markets, allowing them to alter product rates in reaction to market developments. The platform offers the following services:

  • compliance management;
  • cost analysis;
  • catalog of products; 
  • promotion management; 
  • trend analysis;
  • analytical visualization; 
  • intelligence for business. 

Skuuudle offers price monitoring data, competitive intelligence, and consulting services to companies of all sizes, from Fortune 500 companies to small businesses.

Repricer

Repricer is a multichannel repricing system that employs rules and algorithms to reprice merchandise in real time, allowing businesses to optimize earnings while lowering labor expenses. The platform offers the following services:

  • get a 360-degree perspective of your sales performance, guaranteeing you never sell at a loss;
  • flexibility to alter your rates automatically based on these and hundreds of other criteria;
  • examine the proportion of your items that overlap with those of your competitors.

Repricer is an e-commerce competitor price monitoring tool that also increases your profit margins by pricing upwards when the competitive climate permits, ensuring that you sell at the highest feasible price.

Skulogy

Skulogy keeps an eye on rivals’ prices by utilizing the websites’ search tools to look for identical items. The platform offers the following services:

  • price and inventory tracking;
  • email or SMS alerts;
  • the ability to look for things on its own;
  • repricing is done automatically via an API;
  • data import and export estimation of rivals’ sales.

Skulogy pricing levels come with a 14-day free trial. The cost is determined by the number of product URLs you need to track.

Listinguish

Listinguish keeps track of your competition and helps you sell your goods for the most money. It provides pricing tracking and optimization, allowing you to keep abreast of developments and trends in your rivals’ prices, while also raising your revenue. This platform has API access and connectors to enable you to obtain data and add goods from any platforms you’re utilizing. The benefits the platform provides include: 

  • setting the lowest and maximum price for your goods;
  • checking whether your items are similar to those of your rivals; 
  • finding out how many rivals there are in a marketplace or on an e-commerce site;
  • price adjustments, sales information, and product listings can all be downloaded as spreadsheets;
  • following as many goods as you like without any e-commerce or marketplace restrictions.

Listinguish is a scalability and dependability solution for small and medium enterprises, allowing you to focus on building your e-commerce business. View the pricing origin of a product to see how it has changed in price and how much it has sold in the past. 

Leaflet.js

Leaflet.js is the most popular open-source JavaScript library for providing mobile-friendly interactive maps. With a simple, easy-to-use interface, it is the perfect solution for all of your data management needs. It operates well right out of the box on all major platforms and devices. The platform offers the following services:

  • customization;
  • different visual features;
  • mobile support;
  • lightweight;
  • map controls.

This e-commerce price monitoring offers a large number of extensions, a gorgeous, clean, and well-documented API, and straightforward, legible source code that is a delight to use.

Competera

Competera helps merchants determine and maintain appropriate pricing. To accomplish strategic interests, such as margin growth or productivity improvement, it blends competitive data, rule-based and demand-based motors. The platform offers the following services:

  • demands, item cross-impact, and more than 20 costing and non-pricing elements drive elasticity-based offset values;
  • pricing that is consistent, quick, and adaptable, with well-defined procedures and a visible cause-and-effect analysis of every price adjustment;
  • get high-quality product enhancement matching and information scraping for any area, denomination, or language.

Competera has three main items that can be used together or individually. The platform’s price is determined by the number of SKUs under administration, installation scale, and product configuration.

Pricestack

One more e-commerce price monitoring tool is Pricestack. This tool is suitable for mid-market retailers when it comes to value monitoring. It can precisely forecast the highest-grossing or most successful pricing for any of your items using their machine learning techniques and all of your shop statistics. The platform offers the following services:

  • recruitment solutions;
  • price testing metrics;
  • integrations.

Pricestack enables you to optimize your prices, provide better service to your clients, and respond to changing market conditions. It is the most effective way to control demand, inventories, and shopping cart abandonment.

Qualtrix XM

Qualtrics XM is intended for experience management that promises excellent customer, product, marketing, and staff experiences. The platform offers the following services:

  • anyone can design questionnaires using the drag and drop functionality;
  • allows for a great deal of customization;
  • allows for integration with various third-party solutions;
  • changes may be made in real time during live surveys.

Obtaining input from consumers, workers, vendors, and partners is the first element in the development. Concealed ideas are then found and directed to the persons most qualified to act on the new knowledge using machine learning and artificial intelligence.

PriceLabs

PriceLabs is a web-based e-commerce price monitoring tool for holiday and short-term rentals that connects with a variety of PMSs. Vacation rentals can boost income and save time by using a data-driven strategy, automated rules, and modifications to control prices and stay limitations. The platform offers the following services:

  • interactive prices;
  • pricing decisions;
  • suggestions;
  • profit growth; 
  • hospitality industry.

Monitored by means of market trends on Airbnb and Booking.com, the PriceLabs dashboard generates pricing suggestions for your short-term leases. The program examines how demand changes over time, which days or seasons are more popular, and considers a variety of variables to assist property owners and operators in optimizing their pricing approach.

Dealavo 

Price monitoring tool Dealavo is a good choice for companies and e-commerce businesses who wish to combine corporate data from e-Commerce outlets with investment advice to develop opportunities for online pricing, promotions, and distribution. The platform offers the following services:

  • competitor price tracking;
  • dynamic pricing;
  • market data analysis;
  • pricing analytics.

Conclusion

The secret to success in internet enterprises is having a good pricing plan and a good understanding of the market. You can focus more on other equally vital company operations once you get started with these price monitoring tools. They help you to understand the activity in your company’s sector and allow you to optimize your e-commerce marketing strategy to boost sales through deals and discounts when market dynamics are on the rise.

FAQ

What is a marketing calendar?

An eCommerce marketing calendar is a list of all possible industry events and holidays created to plan your marketing campaigns, projects, and sales strategies during a year. 

What holiday season can bring the best revenue to my business?
  1. It is a perfect tool for managing your team’s time and resources.
  2. The in-time marketing campaign pre-production brings better results. 
  3. Your marketing strategy is always flexible. You can update it without losing the next campaign’s quality.
What is Third-Party Data?

The best season to focus your marketing campaign plan is winter. But there are the most popular seasonal campaign periods marketers should use –– Valentine’s Day, Easter, Halloween, and Christmas.

What is the benefit of First-Party Data?

Usually, people have additional days off on federal holidays, which is a perfect occasion to exchange gifts with friends, colleagues, or family. Brands know that and motivate consumers to buy with free shipping and discounts. So yes, these dates are worth your attention too.

Website Traffic Generation: Tips

Customers are guaranteed to learn more about your goods and services by visiting your website, and, therefore, they can establish trust in your brand. Companies are constantly searching for ways to generate more website traffic. 

Increasing website traffic has never been simpler, with so many different tactics and strategies to pick from. You might try reaching out to new clients who are actively shopping for things and services comparable to yours using distinctive purchase intent data and AI technologies. You can even attract the right audience at the right time in the right place to your website through precise targeting and tailored advertisements.

Unfortunately, having an easy-to-navigate website is not enough to attract customers. We are here to help you by covering the essential points for successful website traffic generation: 

  • General tips on driving more traffic to your website
  • The power of social media marketing for your site
  • How a blog may increase engagement on your products or services and convert leads into sales.

Generate more traffic to your website with these 10 tips

First and foremost, you should know your customers. Implement customer analytics – the process in which market segmentation and predictive analytics are utilized to make crucial business choices based on data from customer behavior. Once you know your customers, start with these tips:

  1. Retargeting 

Retargeting is an effective method to put the information you acquire about your visitors to good use. Basic retargeting re-engages users with advertising for items they’ve recently viewed throughout their purchase experience. Advanced retargeting raises the bar for advertising strategies:

  • Advertising that is tailored to the goods that your consumers are engaged in. These banners may also show items that they have not seen before. 
  • Optimize the omnichannel purchasing journey by connecting with users across all of their devices and platforms as they surf your site and access different pages/mobile apps. 
  • Each ad banner’s personalization determines which combination of banner format, color scheme, and CTA is most likely to convert a certain consumer. 
  • Possibility forecasting each user completing a purchase at a specific point in time. Only displaying advertising when there is a high probability of the transaction being completed, resulting in the highest ROI.
  1. Reviews

A poor review prompted 94% of internet buyers to avoid visiting a business. That is why the most important source of social evidence is online reviews. Engaging customers to write reviews for your business is a simple method to broaden your brand’s reach. A constant stream of favorable evaluations may help your business gain tremendous trust and reputation.

  1. Mobile optimization

To attract more customers, make sure your online business is mobile-friendly. It increases usability as it ensures that the website’s information scales to the fit of the mobile gadget screen and all the elements are displayed properly.

  1. SEO

By ensuring that your website is shown in relevant searches and hence attracting visitors, SEO may be an organic source of website traffic generation. The most basic SEO marketing approach is to include relevant keywords in your page names, header tags, meta descriptions, and body content. This is how search engines determine what your website is about and if it is related to keyword searches. 

  • Ensure that your titles are relevant to the search query. The appearance of your page on search engine results pages is mostly influenced by the title tag. On a search engine results page, a snappy page title may attract the eye. Additionally, an attractive and interesting meta description may persuade visitors to visit a site.
  • External links are a well-known strategy for improving a website’s position in search engine ranking pages, while internal links are as significant as they help search engines to crawl and index your website’s pages. 
  • Choose the right keywords for your e-commerce website if you want it to generate organic traffic from search engines regularly. You can focus on short words since they’re easier to uncover and research. However, if you don’t examine long-tail keywords, you might be missing out on page visits. For the most part, long-tail keywords are easier to rank for, and search engines frequently click on them in greater numbers than shorter, more broad ones.
  • Rich snippets can help you increase the amount of traffic you get from search engines. They’re great for quickly learning more about a product or website without having to visit it from the search results page. If your page appears on a results page and contains a price range, star rating, image, or anything else that distinguishes your listing from those with simply the basic meta titles, descriptions, and URLs, it will most likely receive greater traffic.

As SEO consists of so many elements, you may need the help of an experienced webmaster.

  1. Blog

Your e-сommerce site will receive a lot of traffic if you publish regular, useful, and all-around engaging content on your website. In reality, the majority of customers are searching for more than simply a place to buy. The best approach for a blog is to address problems through content. 

Delivering content that search engines will find is difficult but not impossible. If you want to draw relevant buyers and drive traffic back to your store through blogging, you’ll need to be selective in your targeting. Look at your most popular goods if you’re unsure what themes you should cover on your website. You can write blog entries on these goods since they are already the main driving force behind your business. If you have enough resources, you can create blog sections for all types of goods on your e-commerce store to cover all the user’s intents that are relevant to your website.

  • Determine who your ideal customer is. What issues do they have that they seek help with at your store? What is it that they are enthusiastic about? 
  • Engaging content will entice your ideal customers to spend time with you. Make a list of subjects and phrases to target to reach the right audience. How would you search for this product if you were looking for it?

You can use polls and surveys to increase the number of visits to your blog. People like expressing themselves and talking about themselves. Inquire about your visitors’ favorite goods, how their experience went, if they would suggest them to others, and other similar queries.

Furthermore, podcasting allows you to specialize in a certain area and reach a specialized audience. Podcasts can be listened to anywhere, in the gym, on the bus, or while taking a lunchtime stroll. What makes podcasting an interesting marketing tool is that there is a greater likelihood that the listener will remember essential facts and take extra measures after hearing a hint or recommendation.

  1. Call To Action

Attracting people to visit your brand new website feels good, but you won’t achieve the results you want until you tell people what to do. That is where a call to action (CTA) comes into use since it encourages people to act quickly. The ideal method is to place CTA buttons above the fold on landing pages or at the top of a web page, where they can be seen without having to scroll down. To figure out what works, you’ll have to experiment. The color of your CTA button may have a significant effect.

  1. Checkout procedure

Any unnecessary text, buttons, or navigation should be removed for the sake of a simple checkout procedure. Make the purchasing process as simple as possible to carry out on mobile devices, and make a range of payment options available.

  1. Integrated chat

According to 51% of visitors, customers are more likely to purchase from a website that enables chat than one that does not. Chat has surpassed email as the most popular method of customer assistance. Chatbot interfaces and functionality have come a long way. They reduce time, provide responses to frequent problems, and are a simple approach to improve customer support.

  1. Systems of notification

Another way to encourage customers to visit your e-commerce store is to send push notifications. These are clickable messages that appear on the user’s desktop or mobile device. You can use them to alert customers of a flash sale, offer them discounts, or inform them about a new product.

Consumer loyalty is bolstered through promotional emails, which urge them to come back for more. You can send email newsletters to existing customers who have purchased from you before and even customers who abandoned their cart while checking out.

  1. Giveaway

Giveaways are a great way to attract people to your website. If you offer prizes, customers will be more inclined to visit your business and participate in competitions. In this way, you can also capture more social media followers and expand your email list, increase your brand awareness and eventually convert leads into sales. 

The power of PPC marketing for your traffic generation marketing

Social media marketing is a great tool for driving traffic and sales because it lets you tap into the power of the masses. To generate traffic from social media channels and convert it into sales, you need to find the right platform for your e-commerce store:

  1. Facebook

Using Facebook, you can reach out to new prospects and drive them to your online business. Facebook’s advertising platform enables you to target customers based on their interests, activities, location, and other characteristics. People can be directed to a specific location, such as a website, an app, Messenger, or a phone call. You can boost the number of people who use your mobile or desktop app. You have the power to direct traffic where you want it to go. You have the option of using the Site, App, Messenger, or WhatsApp. Moreover, you can advertise to those who have already downloaded and installed your app.

  1. Instagram

Even if you have a large Instagram following, you aren’t using it right until you’ve tried its advertising platform. Through Instagram advertisements, you can build advertisements in a variety of formats, including photos, videos, carousels, collections, and narratives, so you can start making ads in the way that best fits you.

  1. YouTube 

Google allows you to place your ad in front of consumers on both Google and YouTube. Your position to other bidders, as well as relevancy to the search query, will be influenced by the amount you bid on your selected keywords. Although the platform allows you to improve web traffic and revenue, it is a difficult platform for novices to operate, and you risk wasting a lot of money advertising to the wrong demographic. 

Video usage has increased. You can target and attract a different audience to your online business by releasing video material like product reviews, comparison videos, unboxing, or showcasing a product. You can simply turn your most successful posts/pages into video lessons for several social media networks, including Facebook, YouTube, and Instagram.

  • Establish trust with your audience by teaching new skills and, if feasible, using your product as the centerpiece for addressing their problem.
  • Inspiring videos that are consistent with your brand and its principles are good for expressing your brand’s image and values to a larger audience. 
  • One of the most acceptable methods to attract viewers’ attention and focus it on your items is to create entertaining videos that appeal to their interests.

Why should you choose Adscale? 

AdScale is an AI-powered plugin that optimizes and automates PPC management across all platforms. Cross-platform budget management, 24/7 bid optimization, automatic cross-platform reporting, real-time warnings, click fraud prevention, intelligent dashboards and suggestions, and more are just a few of the features we offer. If you need assistance with website traffic generation, AdScale can help.

Using one interface that combines everything is a huge benefit. AdScale Marketing Cloud for e-Commerce manages remarketing, retargeting, and campaigns across different platforms (Facebook, Instagram, Google). We are happy to help and aid in the improvement of your results. Furthermore, AdScale offers an interface that is user-friendly and simple to learn.

AdScale is designed to be as computerized and hands-off for the operator as it is feasible. Once it’s up and running, it’ll take your advertising account and run it on autopilot, taking full advantage of it. The analytics, which are now cross-channel, allow you to see how your money is being spent, what it is returning, and where the major growth and optimization spots are in your expenditure. Moreover, AdScale will accompany you on your scaling adventure.

Increase SaaS sales

FAQ

How can I tell whether my website’s traffic is active?

About 50% is considered good. Some of the people that come to your website for the first time will return – therefore, you should always be attracting new visitors.

What is the definition of bounce rate?

The proportion of all sessions on your site in which people viewed only one page and generated only one request to the analytics server is the bounce rate. It is a single-page session divided by all sessions.

What is the significance of website traffic?

The more people who visit your website, the more prospective clients you’ll attract. Increased internet traffic may help you expand your business, add more goods to your line, create new locations, and develop new services and products.

What is the percentage of visitors that leave a website?

The number of times users have left a site from a single page is referred to as an exit. The exit rate of a page reveals how frequently users leave it after visiting any number of other pages on the site.

What is a decent bounce rate for a website?

A bounce rate of 26 to 40 percent is considered outstanding. The percentage ranges from 56 to 70%, which is higher than normal. Outside of blogs, news, events, and the like, anything above 70% is unsatisfactory.

What are the benefits of using paid advertising for advertising my site?

The main benefit is that the traffic increases dramatically. You also have the option for a lovely snippet, and many more tools (compared to organic search) are available. It allows you to customize the ad to specific keywords, audience, geography, and devices.

What is the formula for calculating user traffic?

Subtract the number of sessions last month (or year) from the number of sessions this month to determine your website’s monthly (or yearly) traffic increase. To convert that to a percentage, divide the result by the number of sessions last month (or year) and multiply by 100.

What is a reasonable average time spent on a page?

Across several industries, 52 seconds is a solid baseline for average time on page. B2B websites had the largest average duration on the page of roughly 82 seconds, according to data from 20 billion user experiences.

What Is Targeted E-mail Marketing And How Can It Help Your Business?

Bill Gates popularized the catchphrase “content is king” in a 1996 essay to articulate the importance of content on the Internet. The first line was, “Content is where I expect much of the real money will be made on the Internet, just as it was in broadcasting.” 

He was right, of course. The content marketing market is booming. Businesses spent $42.15 billion on content in 2019, and projections show that spending will increase by $417.85 billion from 2021 to 2025

However, we would argue that if the content is king, then personalization is queen, particularly when it comes to e-commerce. A 2018 report states that 80% of consumers are more likely to buy when brands provide a personalized experience, and another survey indicates that 70% of millennials don’t like getting irrelevant e-mails

Enter targeted e-mail marketing.

What Is Targeted E-mail Marketing?

Targeted e-mail is a customized message for specific segments of an e-mailing list. A key element of targeted e-mail marketing is creating content relevant to and valuable for a particular segment. 

Recipient segmentation can be based on several factors, such as gender, geography, age, preferences, previous buying behavior, and so on. 

The goal of targeted e-mail advertising is to reach out to people on your list that are most likely to find your content relevant and exciting, thus increasing brand engagement. And each time you send an email, they are more likely to open it and visit your online store.

E-mail marketing has long been considered one of the most effective strategies to increase brand awareness and boost sales for e-commerce businesses. Research shows that the return on investment (ROI) is $36 for every $1 spent for e-mail marketing.

You can expect even better engagement rates and sales conversions for personalized content. One report claims that targeted e-mails outperform generic e-mails in open rates by 42%. Yet another report suggests that fewer but more focused e-mails using customer data would be the most effective advertising spend. 

Does Targeted E-mail Work?

Does Targeted E-mail Work?

Anecdotally, it’s easy to say that targeted e-mails work without even delving into studies and reports. Think about it: you have likely opened e-mails that seemed to give you what you need. 

For example, you browsed an online retail site and considered several items but didn’t buy anything. The next day, you found an e-mail in your inbox that showed you several variations of the item you looked at and offered a discount if you clicked on a specific link to purchase. This is a simple conversion that the retail site can generate with a targeted e-mail. 

This doesn’t always happen, of course, but targeted e-mails can significantly increase your e-mail open rates (how many recipients opened your e-mail). More significantly, it can improve your click-to-open rates (CTOR) or your overall engagement. 

Smart Insights reported that financial industry e-mails had an open rate of 24.94% but a CTOR of 12.92% in 2020. That means only half of the people who opened the e-mail read the contents and interacted with the links and calls-to-action (CTA). In terms of content, the CTOR is a more accurate indicator of an impact than the open rate. 

Let’s talk about the many benefits of targeted e-mail marketing:

Improves Engagement

The purpose of an e-mail is to engage with the recipient, and a targeted e-mail makes it likely that they will interact with the content. Aside from opening and reading your e-mail, they may register for a newsletter, go to your website, make a purchase, forward it to others, or reply directly to you. 

Increases Revenue

Targeted e-mail advertising has been shown to generate up to 36% of revenue for B2B companies, and it stands to reason that it would work just as well with B2C online businesses. If you want to promote a product or increase sales overall, you should include targeted emails in your overall marketing strategy. 

Drives Brand Recognition

Anyone who receives a targeted e-mail from your brand will remember it because you provided value. Whether it is a discount for an appropriate item or service or access to gated content with helpful information, recipients are more likely to open your e-mails and follow your CTA. 

Fosters Relationships

People like it when businesses address them by name and remember what they bought. This level of personalization makes them feel valued and listened to. 

When you send them customized content that treats them as individuals, it creates a bond between you and the customer. And if you have a strong relationship with your customers, they are more likely to develop trust and loyalty to your brand.  

Increase Retention

Customer retention is a direct result of developing relationships with your customers, and it is much more cost-effective to keep them coming back than to get new ones.

Unfortunately, most companies focus more on customer acquisition than retention. Existing customers of your e-commerce store are 50% more likely to buy a new product from you than a new customer, so it makes sense to make every effort to keep existing customers happy. 

What Are The Common Types Of Targeted E-mail Campaigns?

What Are The Common Types Of Targeted E-mail Campaigns?

Targeted e-mail marketing has many flavors, and you can make quite a few variations depending on your data. 

Here are five types that marketers commonly use:

1. Gender Targeted E-mail Campaign

Personalizing e-mails according to gender effectively boosts sales for some industries, such as clothing and consumer products.  

Many e-retailers can learn a few tricks from Coyuchi, which used colors to differentiate between e-mails to their male and female subscribers. They used gray and blue products for men and pastels for women. It was successful in that it led to increased engagement and conversions.

2. Geo-Targeted E-mail Advertising

Segmenting by location is another easy way to personalize e-mails. E-commerce stores are at an advantage because of access to customers’ shipping addresses. You can also add IP geolocation to your site so you can capture your visitors’ locations even if they don’t buy anything from you. 

Geo-targeted e-mail advertising is helpful when you want to boost your local SEO performance. When more people visit your e-commerce store because they engaged with a targeted email, your site’s ranking will improve in localized search results. 

The beauty of e-commerce is you can improve the local SEO ranking for all of your locations using targeted e-mail!

3. Preference Targeted E-mail 

Targeting audience segments according to their interests and hobbies is an excellent way to pull them in. You can capture this information by including an e-mail preference center on your website.

Direct Marketing Association's preference center
Source: Digital Marketing Association 

You can focus on sending fewer e-mails of more value to your subscribers when you have this information. If you do it correctly, they might start checking their inboxes for your next messages.

4. Behavior Targeted E-mail Campaign

Targeted e-mail marketing based on behavior can be dicey if you don’t properly analyze your data. When you know how subscribers interact with your website and previous e-mails, you can tailor content based on that behavior.

Several scenarios can come into play:

  1. The subscriber spends considerable time on one section of your site. Determine the content that caught their attention and double down on it in your next email. 
  2. The recipient didn’t even open your email. Send a follow-up email with a compelling subject line, such as an exclusive peek at a new product or an interrogatory asking if they would like to change their email preferences.
  3. A customer bought something. Connect with them with a thank-you email with an expected date of delivery. Include suggestions for complementary purchases or attach a product tutorial for best practices.  

5. Lifecycle Targeted E-mail Advertising

Targeted e-mail advertising can help bring leads through the sales funnel by carefully guiding them through the journey:

  1. Site user joins the subscriber list (top of the funnel – awareness). Send an e-mail to welcome them to the club and provide links to the most helpful articles on your site. Be sure to give them a link to the e-mail preference center.
  2. Subscriber browses the site but doesn’t buy anything (upper middle of the funnel – interest). Give them a code for a one-time discount or free shipping on their first purchase. 
  3. User adds a product to the cart but doesn’t complete the purchase (lower middle of the funnel – desire). Follow up the potential sale by e-mailing them that they “forgot” to complete the checkout. You can throw in a freebie or offer a discount to motivate them to seal the deal.
  4. Subscriber makes the first purchase (bottom of the funnel – purchase). Welcome your new customer with a thank-you note and some cross-selling.

Once you complete the sales funnel, you should keep the cycle going. Continue to send targeted e-mails to turn first-time buyers into repeat buyers, then loyal, long-term customers. 

Pay special attention to loyal customers because you want to keep them coming back. Send them e-mails exclusive to existing buyers and create a loyalty program to offer them special perks.  

How Do You Create a Targeted E-mail Campaign?

How Do You Create a Targeted E-mail Campaign?

Now that you know the what and why of targeted e-mail marketing, you should know how to do it. Follow these steps to create highly effective targeted e-mails based on customer data. 

Start A Subscription Drive On Your Site and Social Media

Targeted e-mail marketing aims to create personalized content relevant to your subscribers. 

Make a concerted effort to collect e-mail addresses for your list by using lead magnets such as newsletters, gated content, templates, videos, downloads, exclusive offers, free trials, and discounts. Some list-building tools might also help. 

Divide Your Subscriber List Into Smaller Segments

The people in your subscriber database likely have many things in common, especially in a niche market. But you can always find a way to separate them into smaller groups so you can curate content that is particularly relevant to them. 

You can base these segments on age, gender, location, profession, hobbies, buying behavior, and other demographics relevant to your business. 

You can also ask your subscribers directly. For example, if you need to separate those who like mint chocolate ice cream from those that don’t, send them a survey form about it. 

Create Buyer Personas

Next, create buyer personas for each segment of your target audience. Each persona must have a name and brief description to help you create your targeted e-mail campaigns to get them to sign up. Use this template to get started.

Get Busy With Content Creation

Use as much data available for each market segment to create relevant content. There are many resources to help you strike just the right note with your subscribers. 

For example, Canva has many aesthetically appealing email templates to capture your recipients’ attention. Bonus: it integrates easily with Mailchimp.

Test, Test, Test

Run split testing before sending your emails to your intended recipients. Do an A/B test for content, subject lines, timing, and CTAs. 

Set out clear key performance indicators (KPIs) to ensure that you meet each campaign’s goals. 

How Do You Write a Targeted E-mail?

How Do You Write a Targeted E-mail?

Creating the actual content for targeted e-mail is the most challenging task for this marketing strategy. 

It’s best to create content from the point of view of your buyer persona. Think about what you would say to your customer if they were sitting in front of you. Answer these questions:

  • What are their pain points? 
  • What type of content would be most valuable to them? 
  • What can you give them that will motivate them to act?

Keep these points in mind while you think about this hypothetical scenario:

Your buyer persona is Sally, a 30-year-old stay-at-home mom with three small children. It’s just after Christmas, and she’s exhausted. The last thing she wants is to think about the New Year party just around the corner. 

She checks her e-mail on her mobile phone and sees an e-mail from your beauty product business with the subject line: Are you exhausted? You deserve a little aromatherapy, on us!

Do you think she’d open that e-mail? Would you open it if you were Sally?

Do you want more inspiration? Here are some examples of targeted e-mails that got lots of love from their recipients.

Summary

You can think of targeted e-mail marketing as a return to the good old days when writing letters was a labor of love. Each one took a lot of thought and effort, and those who got them appreciated that. When you take time to personalize your emails, you’re telling your e-commerce customers that even though you’ve never met them physically, they are important and deserving of that effort. The returns will be worth it.

Order Delivery Letter Templates For Productive E-mail Marketing

If your work is related to the e-commerce business, you might know some marketing tools which move your online store forward and enhance its reputation among clients. 

E-Commerce has a specific nature and closely relies on the correct marketing decisions, and especially post-marketing communication has the potential to build fruitful relationships between a company and its customers. 

The software-supported shipment process is the result of a client-centric marketing strategy adopted by any e-commerce startup. In other words, after the purchase has been confirmed, our clients expect to receive a notification about the order delivery. Therefore, we should follow the rules dictated by e-mail marketing.

The automatic mailing is beneficial when it comes to strengthening reliable ties between clients and businesses and has several functions:

  • Informative. This option informs clients about shipment and payment details.
  • Collaborative. The e-mail text should address the targeted clients. To receive positive reactions from your notifications, you need to present friendly and collaboration-inviting messages which would be associated with the client’s expectations of your company.
  • Technically innovative. The e-mailing process should manage different ties to provide quick data inquiry, its processing, and generating the outputs.

To simplify your creative searches to find e-mail marketing ideas, you may choose the most effective sample e-mail notification to customers, which we have compiled for potential clients.

Why Should You Notify A Customer That You Have Shipped An Order?

Why Should You Notify A Customer That You Have Shipped An Order

Any communication tool is an essential part of the e-commerce business marketing strategy. E-mailing takes a particular priority for e-commerce business progress because this tool performs an informative function to keep our clients aware of all the details about their orders.

E-commerce e-mail notifications can include important updates about shipping. They might include details about shipping your order or notification that a parcel is en route to its destination.

Reading the e-mails, customers react to them if the e-seller satisfies their purchasing needs. The correctly drafted notifications will motivate customers to make a purchase or participate in questionnaires, otherwise, readers neglect any seller’s request. 

Once we get the clients to be our friends and partners, we find a long-term profit-making audience for the company’s progress.

Emailing is a source of valuable information which could improve B2C activities and attract a new audience. To win the audience, online sellers have to focus their attention on a few tips to compile informative notifications:

  • Customer segmentation. With the detailed division of your customer database, you can group potential purchasers by category, to whom represent different types of marketing communication tools. In other words, after forming separate target groups, digital marketers will be able to send e-mail templates for personal or group distribution.
  • Customize your e-mail templates. To make your e-mail messages informative and attractive to your readers, use images, graphics, content marketing tricks to catch your customer’s attention. 
  • Integrate marketing-supported platforms to collect essential data. Emailing is an excellent way to track your customers’ habits. Data collected through segmentation and mailing communications are crucial for e-commerce business development strategies, as well as analytical reports. 

You may argue that such straightforward actions seem trivial; however, their genuine content should show our e-commerce store’s attitude to your clients irrespective of the number of purchases made.

How To Inform A Customer About Delivery?

How To Inform A Customer About Delivery

The post-sale notification sent to inform the customer of the delivery, payments, and other possible features is a way to ensure that your business welcomes any client suggestions for future cooperation. It is also essential to integrate the supportive tools or platforms which optimize your mailing and quickly process the feedback. 

Any e-commerce business should understand that its client database size measures the success of the company’s growth. So, the gradual increase of the customers complicates the communication activities. In this case, the online company needs to foresee the ready-drafted samples of mail patterns synchronized with the software platforms and other company communication tools to simplify e-mail marketing. To this end, such a marketing tool as AdScale utilizes special information optimization and ad management systems that analyze store’s clients, break them up into particular target groups, and link the compiled order delivery notifications with these groups.

The e-mails should contain the following blocks:

  • Greetings. Choose greetings like ‘Hey there!’ or official written forms based on the person you address in your e-mail. Go with ’morning’ or ‘evening’ at the start of your message, depending on the time of day. In this case, there should be an option (software) to schedule your notifications on a particular date and time.
  • Delivery details. The shipment details are the central part of our order delivery e-mails and an essential element to increase our e-commerce sales in the future. Language, attitude, emotional phrases, and a special approach to each customer should be the foundation for productive e-mail marketing. Simplicity and clearness attract clients. It’s preferable to have a software solution ready to process all customer feedback and rate questionnaire answers to know their true opinion. In addition, you should always apologize if the shipment fails or has been delayed.
  • Payment arrangements. The order delivery e-mail could include arrangements regarding the payment procedure and final price agreement. For instance, your clients should pay for the delivery in cash or credit card upon its receipt.
  • Final part. It would be ideal to close your letter with words of appreciation and inspiration to establish the grounds for future cooperation.

The e-mail should explain the crucial delivery information required by the customer. Preferably, we need to draft the e-mail content, bearing in mind customer categories, emailing time, type of our e-commerce business, and other accompanying circumstances.

Sample #1 For Business Partners

Dear Mr./Mrs./Ms XXXXXX,

We appreciate your trust and commitment to us, and we look forward to working with you in the future.

Following up on our partnership, we would like to discuss our previous business deal concerning the shipment of our product batch. 

Based on our wholesale confirmation, your order #0000000 was sent by the manufacturer and successfully shipped to your business address. The estimated date of delivery is as agreed.

We also enclose the payment documents to simplify our accounting operations.

Thank you once again for the fruitful cooperation.

Sincerely,

Sample #2 For Creative Clients And Art Masters

Hey there!

Thank you so much for your order! We hope you’re looking forward to getting your books, which should be delivered in two weeks after we receive payment. To complete the shipping process, please confirm the delivery address & time for this order.

 The due payment you need to make is the last working day of this month. All the required bank details are attached to this letter.

We look forward to your order confirmation and future cooperation activities.

Kind regards,

Sample #3 By Liberal E-commerce Business Structure

Hi [first name],

Just a friendly message to inform you that your delivery of the fresh roses is confirmed and shipped to the address below:

XXXXXX

The delivery fee is 12.00 USD which needs to be paid to the courier by cash or credit card.

Please kindly assess the delivery service quality by answering a few questions below.

We hope that our company will remain your reliable online rose distributor in the future.

Best regards,

Sample #4 For Demanding Clients

Dear [first name],

We appreciate your long-term cooperation with our company and hope you will stay with us in the future.

According to your order on the latest fashionable accessories, your order has been processed and submitted to our warehouse. Unfortunately, the products are currently unavailable due to manufacturer delays. However, we are ready to deliver them to you within ten business days. The respective Push notification will be sent to you later.

You are requested to pay only the product value. As an added bonus, you won’t have to pay for delivery.

We thank you for your understanding and hope for future fruitful cooperation.

Best wishes,

Sample #5 For Busy Customers

Hello,

The laptop you ordered is on the way to your delivery address. The expected delivery date is Friday, October 22.

To save you time, you may make payments amounting to 13.50 USD to the following bank details:

XXXXXXXX

Thank you for choosing our company. We are working to make your purchases faster and more qualitative.

Regards,

Sample #6 For Sales Hunters

Dear [first name],

We are pleased to inform you that the X-branded pots you ordered on November 2 are approved to ship by our distribution department. The delivery is expected on November 18.

You will find the invoice enclosed below, which you may pay by credit card before the products are handed to you.

If you make the payment within the set deadline, you will receive a promo code for 50% off knives manufactured by the same brand. The promo code will be sent along with the payment confirmation message. Hurry to make use of this brilliant offer!

Thank you for your purchase.

Have a nice day.

Sample #7 For The Most Active Clients

Greetings,

We are delighted you chose us and want to inform you of some details about your shipment.

To deliver your order in time, we plan to meet our standard deadline indicated as 15 calendar days but not later than June 4.

Please find enclosed the invoice for the goods ordered, which should be paid by the end of June.

We want to note that our store provides the beneficial cashback option resulting from the respective agreement concluded with your bank.

Thank you for your extended cooperation with us. We always try to develop the best offers for you.

Best regards,


So, we may take one of the proposed samples for our emailing messages and think about the platforms that could improve customer segmentation, distribution, and shipment processes.

FAQ

What is good e-mail marketing?

Good e-mail marketing includes several successful options which make your e-commerce business productive and profitable. Various notifications about personal offers, discounts, random advertisements about product availability, and timely shipment e-mails are the basis of helpful B2C communication tools providing reliable client-centric business activities.

How do you write an e-mail for product delivery?

E-mail content should be precise and use phrases that present you as a customer-supportive online business entity. Sensitive inserts like apologies or profound words of gratitude highlight your sincere attitudes to your customers and show how important each client is.

How do you inform a customer about shipping?

The traditional and suitable sample e-mail notification to customers should include greetings, phrases of gratitude for the purchase made, shipment and payment details, and some conclusions. The general content should prove our reliability.

What is a shipment notification?

This is a helpful communication tool applied in e-commerce business marketing activities. This e-mail is dedicated to notifying clients about their order specifications, including delivery and payment details. Also, such messages should become a business image indicator evaluating the informal relations between e-commerce companies and their clients.

How can I optimize my e-mail communication?

To optimize the B2C marketing tools and communication activities, e-commerce companies can integrate specialized platforms to improve their database, segment customers, and successfully manage their e-mail marketing campaigns and social media ads to increase sales for a higher profit.

How To Use Your E-Commerce Blog To Attract New Followers And Sales

Blogging is a pretty new trend that has become mainstream in the new millennium. Blogging is a typical occupation in the modern labor market. A blogger shares some videos or blogs via personal channels or websites and motivates others to follow the presented ideas and activities. However, the posted article-like opinions have another valuable meaning, prevailing self-expression. In particular, the growth of e-commerce popularity stimulated blogging as a marketing and business scaling tool.

It does not matter what product or service your online store specializes in. Blogs have the power to boost e-commerce sales incredibly. The other benefit we may notice is the improvement of business-customer relations due to the formation of a special community.

To launch a thriving blog section, each e-commerce merchant should get acquainted with some valuable tips which make their brand and products popular and in-demand:

  • Follow the trends and up-to-date topics to create interesting blogs;
  • Focus on the keywords and insert them into the content;
  • Synchronize the blogs posted on the website with your e-commerce business social media pages (Facebook, Twitter, etc.). Their text or records should resemble some trailers or prequels to the main content;
  • A friendly and customer-oriented language is the best tactic to attract the target audience to your offers and business name.

Nevertheless, the secret lies in a detailed analysis of your customers and products, grouping them into easily managed separate segments. This becomes possible with the help of some platforms, which gain the required inputs to distinguish the e-commerce business target audience and predict their expectations, demands, and tastes.

What Is An E-commerce Blog?

What Is An E-commerce Blog

An e-commerce blog is a professionally drafted and published article that contains special thematic thoughts and conclusions dedicated to several objectives:

  1. Provide the customer with interesting information worth their time and attention;
  2. Promote products or services manufactured or distributed by an e-commerce company;
  3. Increase brand value and make it popular among competitors and future clients.

It is a mistake to consider that a blog is an element of an e-commerce site that could be omitted. US statistics show the incredible achievements of blogging in marketing in 2020:

  • E-commerce business entities actively use blogs to produce 67% more leads per month;
  • Freelance bloggers are more likely to earn more income if they write about food, health, and finance topics;
  • Top blog-supportive platforms estimate their content followers up to 500m people;
  • 34% of online buyers decide to purchase after reading the inspired blog;
  • 46% of online searches entrust bloggers and vloggers as reliable fact providers in the 21st century;
  • 10.7% of millennials are ready to buy the offered goods or services if non-celebrity bloggers advertise them.

This vital business planning and diary-style post ascends its horizons and covers a broader target audience. The figures make each e-commerce seller think to introduce blogging-related tools into their content marketing strategy. In practice, this specific-for-e-commerce strategy consists of different items and methods which could impact customer behavior and indirectly affect their purchasing tastes and desires.

A blog is the most convenient way to boost e-commerce sales and increase traffic on the site. A successful blog has engaging content and the reader is excited to discover new facts. According to the online commercial activities, blogs should have their features and invite the readers to the other website sections via the inserted links promoting the particular service or products.

In other words, the e-commerce blog concentrates the attention on the particular purchase hidden in the easy-to-understand text.

Why Is Blogging Important For E-commerce Business?

Traditionally, blogging is associated with self-employed people who share their everyday lives, act as affiliate marketers, and promote direct or indirect ads for partner products or services. All these actions are payable, and the vast number of Instagram, YouTube, or Facebook bloggers prove that.

E-commerce could follow the same principles. But, the online business features require precise and narrowly specialized blog structure and content to advertise the selected supplies.

Anyway, each e-commerce business entity should distinguish between blogging and vlogging, and use them properly. Both product popularization tools are necessary within the general content marketing strategy. They do not need a lot of efficacious efforts and massive financial resources, but they are worth tailoring to your e-commerce company development.

The clear difference between blogging and vlogging is presented below.

FeaturesBloggingVlogging
MeaningThe classical blog is similar to informative articles or diary-like written stories. Its content depends on the blogger or copywriter’s required task.This is a subtype of blogging that gradually places its position in content marketing for e-commerce merchants. The only feature refers to the visible presentation of someone’s thoughts and considerations, resembling well-known TV ads.
Gadget availabilityBlogs can be supported by all types of gadgets, where we can find out the search results shown by any browser.Vlogs or video blogs perfectly fit gadgets that support video and sound effects apps to make the watching process sophisticated and productive.
CostsRunning an e-Commerce business blog is much cheaper than running outdoor or TV commercials, leaflets, and other related publications. Yes, the preparations for setting up a blog section on an e-Commerce website can take your time but it yields the desired result.To have a vlog, content needs more resources than its written counterparts. We need a team for video production, editing, and posting on the various platforms; it also requires more technical capacities like high memory parameters.
Sales growthYou can see the change in sales indicators.Vlogs could improve e-commerce sales similarly to their typed alternatives because you can shoot product reviews and explain the advantages of the items. The audience can be your potential customers, providing additional profits.
Spheres of usageAll spheres, from healthy food to cutting-edge software solutions. Each topic is exciting and could become a subject to impress the readers.Acceptable for any e-commerce business.

How Сould An E-commerce Website Blog Improve Your Sales?

How Сould An E-commerce Website Blog Improve Your Sales

For e-commerce, blogging is an excellent way to increase sales if the other advertising campaigns become boring for regular customers and ineffective for random purchasers. The customer attention arises from the respective benefits of blog posting at the online store website:

  1. Blogging always means the improvement of the hosting indicators. The answer is simple: higher content quality expands our purchasing target groups;
  2. Blogs should have the product- or service-related links that simplify our website’s customer journey. For instance, an online store specializes in fresh flower delivery. Therefore, the blogs will have a non-exhaustive list of topics to tell their readers about the flowers’ meaning and the holidays associated with each beautiful plant. Every mention of a potential product should be attached with the link. This method is helpful for a customer and valuable for a seller;
  3. An e-commerce website that provides its visitors with a blog section attracts product seekers. Sometimes, Internet users want to find the answers to their questions or issues. So, they could open your blog to find the necessary solutions and discover the bargain offers you might include in the article content;
  4. The blog is a top comprehensive e-commerce business marketing and management strategy. We would not be able to create successful blogs without the previous analytical research of our current state. Before we launch the blogging direction and attract webmasters and copywriters, we need to analyze our product and customer segments, social media statistics and synchronize all e-commerce elements.

As we may notice, blogging is a modern requirement of the e-commerce market. However, the concerned business would have to get acquainted with valuable tips to build a profit-oriented content marketing policy.

Valuable Tips For Compiling A Frequently-Clicked Blog On An E-commerce Site

According to international research, HuffPost qualifies as the highest paid blogger in 2020. Simple news and informative articles attract more and more followers. What’s the secret? This is an excellent example of creating blogging content and cooperating with numerous commercial partners to increase their capital.

Suppose we want our blogs to be preferable among the readers and expand our target audience, including youth, adults, professional categories, and even other e-commerce businesses ready to offer you cooperation. In that case, we should adhere to a few helpful pieces of advice:

  • Talk to your random or dedicated blog readers as your friends.

Any e-commerce business should distinguish its website as a communication tool to talk with potential or permanent customers via the appropriate blog. Its text should be simple and resemble a friendly talk with our invisible customer. It should make somebody believe that we share their emotions, worries, and desires, offering the appropriate solutions. One of the option is to hire a dedicated development team to help develop a website that can attract even more customers.

  • Keep the global trends on the pulse.

Our e-commerce website should apply to the most searched topics and trends people ask Google about. We would obtain a financial reward when we discover them according to our commercial offers.

  • Plan before acting.

Setting up a blog is not so easy and requires time and preparation if we are thinking of creating a profitable e-commerce campaign:  

  1. You should decide how blogs could improve your online commercial activities.
  2. Your senior managers need to attract business-supporting platforms that help figure out all the data gaps you have.
  3. You need to organize the appropriate unit specializing in copywriting and blog-posting. The multifunctional platforms enable us to analyze our blog-related online mediums’ traffic and customer activities.
  • Figure out the keywords and insert them into the blog text.

Using specific apps, we may generate the most popular inquiries or questions for the clients. The presented results ranged as the most clicked items allow you to create the blog with the relevant and in-demand topics provided by the searching solutions.

  • Share your ads via social media and synchronize the analytical data on the analytical platforms.

It would be helpful to use a separate functional platform that has enough software opportunities to make advertising campaigns via the Internet faster and better. Such software is ready to facilitate all circles of the product promotion activities, from data analysis to ad generation based on data collected. As such, the multifunctional platform owner always stays calm and confident that their company’s sales are adjusted and managed 24/7 without any breaks, delays, or omissions.
An eCommerce blog is a great option that requires minimal effort.  It doesn’t matter how you plan to run blogging activities. It could be a special company unit or outsourced, the result always brings the expected benefits.

FAQ

Should E-commerce sites have blogs?

A blog is a must-have tool for an e-commerce business to make its website popular among different buyers and followers. Its objectives include the influencer value and the commercial benefits more than any other promotional campaign or advertising outputs. Thematically relevant blog content improves online sales by almost 50% and has profound multiplication effects.

How can I earn money through blogging?

Receiving significant revenues from blogging activities is a real possibility and depends on a few secrets like up-to-date content, creative writing or speaking, content analytical skills, and software solutions or platforms. The latter helps us analyze your product, customer, and marketing gaps, segmenting them properly and synchronizing them with social media pages.

How do bloggers make money in 2022?

We should distinguish between freelance and company-based bloggers. However, both economic factors have equal rights and access to their followers and potential customers. In 2021, the pandemic transferred most creative entities to online marketing solutions, and proficient blog writers promoting some products could earn more than 200k USD per year on average.

How can I earn money from Instagram?

Working via Instagram as a budding blogger makes you a financially independent person. Suppose your posts and blogs motivate people, form their opinions and behavior, making the follower audience broader. In that case, you may apply to different ads and promotional campaigns, become an affiliate marketer to earn high profits and realize your creative impulses.

What blogs are in demand?

Blog tastes and preferences are changeable and affected by various external factors. In 2022, top topics include healthy lifestyle & sports, different diets like keto, vegan, etc., finances, travels, DIY like amateur interior design ideas and craft wares, and travel reviews.

Take Control Of Your E-mail Marketing: E-mail Examples On Shipping Delay

It’s great when your sales-related business is thriving, but there are unpredictable situations, for example, a delivery delay or even the delivery loss. Somehow you need to explain it to the client, but how to do it? You should write the correct delivery delay e-mail.

At the moment, the problem that entrepreneurs face is maintaining a decent level of work and communication with customers when it comes to discussing product delivery.

In marketing, there are certain strategies to work with customers that concern goods delivery and delays. Informing your visitors of the location of their package and solving possible issues with its delivery, you establish trustworthy relations with your customers.

The delivery delay situations are unpleasant, and people may get angry with that. We would like you to give some tips on how to communicate with customers about the order delivery delay.

  1. Update your website with up-to-date information regarding various delivery features. For example, the well-known brand Clif Bar uses a banner that carries information that the company has a fairly large volume of orders, and, therefore, the goods may be delayed. They also add a link where customers can go and read more information about the order or call customer services. 
  2. Keep customers informed about the order status to prevent them from overloading the customer support line.
  3. Update the information about the package periodically. Show your customers your attitude. It can increase the ratings of your company.
  4. If you know that order delivery delays are inevitable, create more channels to reach you and inform your clients in advance.
  5. Be honest with people by posting information about possible shipping issues next to the ordering questionnaires on your website.

Answering These Questions May Help E-commerce To Prevent Unpleasant Situations While Communicating With Your Customers

Preventing Unpleasant Situations While Communicating With Your Customers

Sometimes, having your own business, unpleasant situations may arise, for example, when the goods for some reason cannot be delivered to the buyer on time. No matter how good a businessman you are, you cannot always control the timely delivery of goods since it does not always depend on you, but you can negotiate with your customers, explaining the situation and apologizing. Answering the following questions may help you to get over negotiation problems with your customer. 

Does sweeping a delay under the rug lose your customers?

Yes, it does. Not every embarrassed customer will stop working with you, but this can reduce the level of your customers’ trust. It is better to try to solve all problems as quickly as possible and show your clients that they were not wrong buying goods in your online store.

What causes order delivery delay?

Order delivery delay can be associated with an increase in the volume of orders, which leads to the fact that store employees simply do not have time to register and dispatch all the goods on time. It can also be connected with the carelessness of the carrier and, perhaps, they just confused the address where the order should be delivered. 

Why does it matter to send shipment delay notifications to customers?

Active cooperation with clients makes them understand that you are interested in successful deals, and this increases the level of customer confidence in your company. And just by sending an e-mail notifying you of a delivery delay, explaining the reasons and ways out of the situation, you are strengthening partnerships with customers.

Also, among the reasons for the importance of sending e-mails about the current status of a product are the following:

  1. It helps to avoid your company WISMO (an acronym for “Where is my order?”). By sending notifications to your customers about delayed delivery of goods, you save your company’s support service from numerous requests for non-delivery of goods.
  2. Studies were carried out, during which it turned out that in 2021 about 2.14 billion people began to buy goods on the Internet, which means that the remaining people continue to make offline purchases as they do not trust online stores. People do not make purchases, worried that delivery may not be carried out on time, or the goods may be completely lost. In this regard, one of the methods of improving interaction with customers and increasing their trust in online stores is communication with customers regarding all stages of purchasing a product, including timely notification of customers about the delay of a product.

Delays happen, but that doesn’t mean you need to be unprepared. You assure the customer that you are not a scamming company. You should always create an e-mail template so that you can use it when needed.

So, it is a brilliant idea to have ready-made templates for delayed goods delivery. In the delivery delay e-mail, you should always be polite, because no matter whose fault it was, be sincere, show that you are very sorry that you violated someone’s plans and made the person feel angry or disappointed.

In this article, we’ll go over the main points you need to communicate to your customers and show you the shipping delay e-mail template with the apologies. 

Shipping Delay E-mail Templates

Shipping Delay E-mail Templates

When the delivery was delayed because of your fault, it is better to apologize in your e-mail. Explain to your client the new delivery date and where they can pick up the parcel. It will be nice to put some little gift to cheer up your customer.

Let’s move on to writing variants of the shipment e-mail about the delay of the template:

  • Hello, [customer name]

We learned that our goods, which were sent to you, unfortunately, were delayed on the way because we work with a very large number of orders. We are very sorry that, through our fault, we may have seriously disrupted your plans. Now, we are making every effort to deliver your goods to you as quickly as possible. To track the location of your package and find out about its current status, visit your order page at any time you need.

We thank you for your understanding. If you have any questions, you can contact us, we are always ready to help you.

Your name

  • Hello, [customer name]

We thank you for choosing our store. It dawned on us that our product was not delivered, we apologize for letting you down very much. Our bonuses will be sent to your card that can be used throughout the year to purchase what you want. We hope that, in this way, this unpleasant situation will be quickly forgotten.

If any questions remain unresolved, always contact us, we will be happy to help you.

All the best!

  • Hello, [customer name]

We have to inform you that due to a significant increase in the number of sales this month, our employees were very overloaded and as a result, apparently, there was a mistake that led to a delay in the delivery of your package. However, we understand that this should not affect our customers. Accept our apologies for the delivery delay. We will try to resolve this unpleasant situation as soon as possible.

[Your name]

  • Good afternoon, [customer name]

We will be honest with you, this year we experienced difficulties with transport and, therefore, we sincerely apologize for the delay in the delivery of our goods. We understand that we let you down and feel so sorry for that. Therefore, we give you a coupon for a purchase in our store for 12 months so that you can cheer up yourself and your loved ones. Our support service is open to any questions you may have.

We appreciate your patience. All the best.

  • Hello, [customer name]

We received a message that the package ordered from our store was not delivered to your address. This happened due to the fact that we processed too many orders on Christmas. We bring you our deepest apologies, and in order to forget this situation as soon as possible, we are sending you our gift in the form of a set of skincare cosmetics. Thank you for your patience, and glad to hear you are staying with us. We promise that we will not let you down again!

We would like to turn your attention for a minute to the fact that we are working not only on creating useful information but also on creating high-quality advertising. If you need help creating effective advertising to promote your business, AdScale is here to help. With AdScale, your customer base will significantly expand, which will lead to an increase in your store’s income.

Undelivered And Lost Package E-mail Templates

Let’s consider a few more variants of delivery delay e-mail, among which there will be several options of writing a lost package e-mail template with the apologies for the loss of the package. Of course, your concerns shouldn’t be reflected in your customers’ plans.

Here are some ideas of lost package e-mail templates and shipment e-mail templates you can use:

  • Hello, [customer name]

We found out that the package was not delivered to your address. Please, check if your address was pointed correctly. If the loss of the parcel was due to the fault of the delivery company, they will reimburse the damage.

We would ask you to check the address:

[address of the recipient]

We promise to sort it out as soon as possible and apologize in advance. We will justify your trust and hope to see you as our client.

Good luck

  • Good morning!

We found out that our package was not delivered to your address, and we are so sorry that such a situation occurred. We will try to resolve the issue with the package as soon as possible. When it is the fault of the delivery service, you will certainly get a refund. 

Tomorrow, we will clarify this issue. In any case, we will track the location of this package and promise to deliver it or return your money. Stay in touch. 

  • Good evening, [customer name]

Unfortunately, due to the carelessness of our carriers, whom we hired to move to the new address, your package was lost. We bring you our deepest apologies and to improve your mood, we are presenting you with a certificate for purchases in our store available for 6 months. All your money spent on goods lost through our fault will be unconditionally returned to you shortly. We would be glad to see you our customer. Henceforth, we promise only to delight you with our prices, choice, and fast delivery.

Merry Christmas.

  •  Good evening, [customer name]!

We received your statement that our goods were not delivered to your address. During the checkup,  we learned that, unfortunately, the goods disappeared due to the delivery service fault. We sincerely apologize and will refund you as soon as possible. To say sorry, we give you an 80% discount on any of your purchases.

Store delivery department

  • Good afternoon, [customer name]

Our company has excellent results and feedback; we try to do everything well. However, due to worsening weather conditions, the delivery speed of our goods has decreased. Therefore, we could not deliver the goods to you on time. We apologize for the oversight and, in gratitude for your patience, present you our set of beauty products.

Merry Christmas!

FAQ

Why doesn’t the package arrive on time for customers?

Quite often, the client incorrectly fills in the delivery address, and the form has not complete information, or some fields are filled in incorrectly. Sometimes, a salesperson or warehouse worker confuses the order due to the amount of work involved.

How to express sympathy in a delivery delay e-mail?

Be sincere in your apologies, admit your company’s guilt, ask for forgiveness, show people that you are aware of the current situation, that you are doing everything you can to resolve the issue safely as soon as possible.

Also, say that you perfectly understand how you let the person down and that you may have disrupted their plans. Use phrases such as “We apologize for any inconvenience we may have caused you due to our mistake.”

Is it worth explaining the reason for the delay or loss of goods in the shipping delay email template?

It is very important to explain the reason for the delay in your delivery delay e-mail and also give your customers a hint about the approximate order delivery time. In the future, in order for your company’s ratings, do not promise what you doubt.

What other points to consider in the message lost package email template or delivery delay email?

Give accurate information on how people can get you and make sure that everyone can reach you and ask questions regarding the delivery of the parcel.

Briefly explaining to your clients how you are going to handle the situation is a great idea to soften up your client’s potential anger by putting some kind of bonus, for example, a coupon, inside the package.

Do not write too long letters; the main thing is that person understands the situation and still is your client.